Professional Services Executive

**EMP TYPE**
Full-Time

**INDUSTRY**
Software

**JOB ID**
32420

**ABOUT THE JOB**

**Your role**

Vincere is looking for a Professional Service Executive (PSE) to join our IT and data migration professional services team at our Malaga, Andalusia, Spain office.

This opportunity allows you to join an industry awarded & innovative company with presence in Europe, Asia and North America with customers in more than 50 countries.

In collaboration with the Professional Services, Data Engineering and Customer Success teams (among others); you will work on data migration, projects’ implementation, and collaborate with our data engineers who use a variety of software development tools such as MS SQL, PostGreSQL, MySQL, Pentaho, and others.

To be successful in your new role, we are looking ideally for someone experienced in using CRM/ATS tools and with a good level of Project Management process, MS Excel, and Google Spreadsheets.

Web development or SQL database management experience is desirable.

If you are a good communicator, passionate about details, you want to create an impact on the clients you manage and you have a positive attitude, you are more than welcome; you will surely do more than well

You will work in our office located in the center of Malaga city, working with a young and international team. We also have a very good atmosphere and all the coffee you could wish for.

**Your Responsibilities**
- Collaborate with clients as project leader, working with other members within the Professional Services area.
- Manage data migration and solution implementation projects from start to finish and their delivery to the client
- Define project scope, resources, and estimated timelines
- Collaborate with Engineering teams, Product Owners, Customer Success, Data Architects and Technical Consultants to implement solutions
- Manage client relationships and expectations to ensure successful projects’ deliveries that meets or exceeds customer expectations
- Manage multiple global projects simultaneously
- Manage customer escalations, using your ability to turning problems into solutions
- Track budgets, project milestones, dependencies, and all aspects of the delivery process to meet customer commitments
- Collaborate with the rest of the members of Professional Services and other departments to develop the best practices of project management, being part of the community
- Write formulas from Google Sheets or MS Excel whenever this is needed.

**Requirements**:

- Fluency in English, both spoken and written (C1-C2 or equivalent).
- Excellent written and verbal communication skills, interpersonal skills, and ability to multitask
- 3+ years of experience in software project management or solution delivery fields
- Studies related to computer science, communication, mathematics or a field related to technology, or demonstrable experience.
- Understanding of data schema and data relationships
- Strong problem-solving skills, including the ability to analyze complex problems and create well-documented solutions
- Has a “can do” attitude with positive and proactive approach, adaptable, detail oriented and very well organized
- Strong interest in automating tasks or processes
- Customer oriented and very attentive to details
- Ability to work under pressure both independently and in a team, in a fast-paced and changing environment

**It will be positively valued if you have the following**
- Ability to speak languages other than English.
- SQL database basic or advanced fundamentals
- Understanding of cloud technology/Infrastructure (AWS, Azure, Google Cloud, etc.), as well as client-side technology.

**Relevant skills**
- Management of concurrent projects
- Change management consulting
- Experience in systems deployment / migration projects
- Data migration experience
- Risk / Impact Analysis
- Process automation
- International experience

**WHY YOU’LL LOVE IT HERE**
- ** Be the change**:Shoot to the top with a high-octane, innovative SaaS company.
- **Professional development**: Upgrade your skills and ignite your career.
- **International environment**: We represent a diverse crew of over 20 nationalities across 7 global offices.
- **Collaborative atmosphere**: At Vincere everyone works together to execute the mission.
- **Excellent benefits**:We offer competitive compensation packages.
- **Team spirit**: Caring for our people and bonding together are musts for us.
- **Dynamic growth**: Our teams are scaling up quickly as the recruiting market is booming. There’s no better time than now to come on board

**ABOUT VINCERE**

Vincere is the SaaS tech company revolutionizing recruitment. We provide a single streamlined tech platform to power rec firms worldwide.

We call our platform the “Recruitment Operating System,” or #RecOS. It’s a suite of modules natively built and pre-integrated to cover the front/middle and back office operations of recruitment agencies. Our ambition is to equip recruiters