Principal, Technical Architect

Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place. As our Platform Specialist team expands, we’re excited to welcome passionate Technical Architects who are eager to drive Platform Data Security, Governance, and ALM opportunities. If you're enthusiastic about the potential of AI in enhancing the SF Platform and enriching user experiences, we want to hear from you You’ll also appreciate the critical importance of Data Security & Privacy, ensuring that sensitive information is protected in all environments. In the role of Technical Architect, you’ll unlock the untapped potential of our Platform by collaborating with Account Executives to deliver relevant technical insights to our customers. You’ll be responsible for providing technical expertise and guidance on Platform Cloud product solutions. **Responsibilities**: - Expertise: Become a go-to expert on our Platform portfolio and its technical value to customers. - Technical Guidance: Provide expert technical guidance on Platform Cloud solutions, including Low Code AppDev, Customization, Integration, Data Management, Security & Compliance, and Automation. - Solution Design: Design and propose technical solutions that address customer needs and align with Salesforce Platform capabilities. - Technical Advocacy: Promote the technical power of the Platform, sharing customer success stories and technical use cases. - Team Collaboration: Enable and educate internal teams on the technical aspects of Platform opportunities. - Partnerships: Collaborate with Salesforce Partners and Consultants to align on technical strategies and solutions. - Technical Deal Support: Provide technical support during deal management, including solution demonstrations, technical Q&A, and proof-of-concept development. **Role Requirements**: - Technical Acumen: Proven track record of providing technical expertise in SaaS with a minimum of 5 years of experience. - Strategic Thinking: Ability to develop and execute technical strategies while inspiring others along the way. - Curious & Value-Oriented: Strong skills in uncovering customer technical needs, with a penchant for asking "why" to explore how the Platform can add technical value. - Collaborative: Proven ability to work effectively with various stakeholders to achieve the best technical outcomes for both the customer and Salesforce. - Trusted Advisor: A commitment to guiding customers on their Salesforce technical journey with integrity and support. - Multi-Tasker: Skillful in managing multiple technical priorities while driving both immediate technical support and long-term strategic pursuits. - Spanish and English language skills **Our Team**: Our Specialist team thrives on a collaborative, value-driven approach. If you enjoy the excitement of providing technical solutions while contributing to a supportive team environment, you’ll find a great fit here. As you focus on the Platform, you’ll become an expert on its technical benefits while playing a key role in our collective success. Accommodations Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.