Carrier Manager

sennder is a European digital freight forwarder looking for a Carrier Manager/Freight Forwarder to join our Carrier Management team. The role is based out of the Madrid office and will report to one of the team leads. Do you want to help us shape the future of the logistics industry?

We value humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives innovation and we offer an international and friendly work environment with an energetic company culture. Just be yourself and maybe you’ll bring something valuable to the role we didn't initially think of.

ABOUT THE ROLE
If you’re passionate about taking yourself, sennder, and the logistics industry to the next level, curious, and driven by solving puzzles and influencing how we reach our business goals, then you might be who we’re looking for. What others may consider uncertainty, you see as an opportunity to learn and be proactive, while being a team player and understanding how your personal development intersects with the company’s growth.

As a Freight Forwarder you’ll work on interesting responsibilities like the operational responsibility for our carriers and expanding our carrier network, in order to meet the needs of our customers and offer the best quality on the market. We hope you are excited to help create a product with lasting value, improve your sales abilities and learn about how we're changing the Logistics Industry.

IN THIS ROLE YOU WILL...
- Responsible for the punctual and sensible disposition of our transports, furthermore you coordinate loads and calculate freight prices with carriers
- You are the first point of contact for our carriers. Together, you monitor, manage and deliver the required customer service level to our client
- Monitor and control continuously logistic KPIs ( in-time delivery, transit times, delivery exceptions, etc)
- Investigate root causes of delivery failures, implement measures to continually improve delivery performance
- Maintaining strong relationships with our logistic partners and manage the operational processes

PREFERABLY YOU ARE...
- Successfully completed a commercial education, some experience in the field of freight forwarding is a plus
- Ability to work with people in fast paced environment as well as the ability to work independently
- Multi-tasked oriented and possess good organizational skills
- Resilient and stress-resistant

WHAT YOU CAN EXPECT
- A fast-growing company, transitioning from startup to scale-up, where your work will make an impact on our growth and lead to several career opportunities.
- An international team of 900+ people with 65+ nationalities spread across 7 country offices with English as our company language.
- A quarterly feedback and review process for personal development. We also use “ Objectives and Key Results ” for company goals.
- A structured promotion process, providing everyone with fair and transparent career growth.
- Learning and development opportunities on the job and through conversations with your manager.
- Various opportunities to connect with colleagues, formally and informally, digitally or in person (when allowed), through regular team events, company get-togethers, and partnership events with other companies and local organizers.
- When in office: unlimited snacks, drinks, and fruits.
- Compliance with COVID-19 restrictions when required with remote interviews, onboarding, and working.

About senndersennder is Europe’s leading digital freight forwarder at the intersection of where technology meets logistics. Through our proprietary transportation operating system, built by our in-house tech teams, we not only connect shippers to our fleet of thousands of trucks, but also improve how they move products in sustainable, cost-efficient, and transparent ways - making the logistics industry fit for the future. In a traditional industry, we’re growing and moving fast to digitally automate all road logistics processes.
You can be part of one of Europe’s latest growth stories as we fast-forward road logistics into digitalization.
Get to know us, our culture, green business, funding history, and more on our blog here.

At sennder we want to maximize the individual’s potential for all employees and reinforce an inclusive culture and environment of continuous learning that empowers people to succeed as a team. In addition to humility, we value commitment, team spirit, respect, and kindness to build trusted relationships across teams. Learn more on our career site.

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