Community Experience Associate

We are TravelPerk: a scaling unicorn valued at $1.3billion that has raised over $400m since our creation in 2015. Backed by world-class investors with portfolios including AirBnb, Stripe, Slack, Trello, Gusto, Twitter, Farfetch and Deliveroo, our team is made up of A-players from across the travel and technology industries. Over the past few years, we've been named the fastest-growing SaaS startup in the world by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired. We're revolutionizing the B2B corporate travel market—worth over $1.3 trillion— to connect people in real life in an enjoyable and sustainable way. TravelPerk are innovators. During the last year we have welcomed and acquired the likes of Click Travel, NexTravel and Albatross to the team. From TravelCare, to FlexiPerk and of course GreenPerk we are shaping the future of the industry. Our team continues to emerge stronger and stronger as we adjust to the new normal—and that's where you come in If you're ready to take off with us, keep reading We are looking for a Community Experience Associate to join the team When the pandemic hit, TravelPerk quickly created its own Community Team to bring people together over our shared mission and culture, no matter where they were located. We've gone on to build _with_ our Community (not _for_ them), by fostering our micro-communities, driving community initiatives and taking employee experience to the next level. We like to focus on the role's objectives rather than the "function" when structuring our team. Your aim as our Community Experience Associate would be twofold: - Engage with and support our micro-communities - Create structure around all things micro-communities. Collect and track community data, maintain notion pages and curate other resources for community leaders to dip into **What you will do**: - Foster Micro-communities, empower them to take the lead on their initiatives while offering support where needed; - Embed yourself into the community and take constant "temperature checks" to make sure that what we are working on is relevant and engaging; - Collect and track community data, such as engagement metrics and community-driven content; - Have a strong data approach: evaluate and measure success in new ways and leverage those learnings to develop our strategy; - Build your network inside the organisation. **What you need**: - 2+ years in Customer or Employee Relations for a >300 employees company (tech company is a plus) - Strong English communication skills (written and verbal) - Strong interpersonal skills at all levels - A proven track record of working collaboratively and productively with all stakeholders - Humble: you're ok with the spotlight, but you don't crave it. You know what you don't know, and you're willing to learn - Extreme Ownership + Getting things done attitude **What do we offer?** - Competitive compensation including equity in the company - Generous vacation days so you can rest and recharge - Health perks such as private healthcare or gym allowance depending on your location - "Flexible compensation plan" to help you diversify and increase the net salary - Flexibility to work from home most of the time with core hours - Unforgettable TravelPerk events including travel to one of our hubs - Udemy for business account to continue your development - Mental health support tool for your wellbeing - Exponential growth opportunities **Flexible Work Policy** - As a team, we aim to spend 2 days per week in the Barcelona Hub together - We have flexible working hours to fit around your life - Team members that want to go to the office more are welcome to At TravelPerk we believe that diversity adds incredible value to our teams, our products, and our culture. We don't just accept differences—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place regardless of race, religion, gender, sexual orientation, national origin, disability or age.