Contract UX Researcher

**Contract - 6 months**

**Join Storio Group as a UX Researcher and play a pivotal role in enhancing our product experiences. Your insights and strategic research will shape the future of our platforms, influence product design across multiple countries, and directly impact our customer's journey.**

**About the Role**

As a UX Researcher at Storio Group, you will be instrumental in driving the research that shapes our user experience across web, app, and desktop platforms. Reporting to the Head of Research, and collaborating with a dynamic team of UX Researchers and Product Designers, you will lead migration projects, conduct in-depth user studies, and develop innovative research methodologies to gather actionable insights.

Your expertise in both qualitative and quantitative research methods, along with your ability to translate insights into strategic recommendations, will ensure the success of our product offerings and enhance our customer satisfaction.

**Primary Responsibilities**:

- Lead and conduct UX research for migration projects, prioritizing customer needs and preferences.
- Support the team with Spanish-language testing, including survey translation and moderation.
- Collaborate closely with Product teams to integrate user insights into the development process.
- Employ creative and efficient methods to collect, analyze, and present customer feedback, shaping product roadmaps and decisions.

**Impact and Contributions**:

- Direct influence on the improvement of user experience across Storio Group’s platforms.
- Enhanced understanding of customer needs through strategic migration project leadership.
- Valuable contributions to the research team through innovative methodology development.
- Strengthened product design decisions with actionable user insights.

**Experience and Attributes We’d Like to See**:

- Fluent in Spanish, with excellent communication skills for conducting research and moderating discussions.
- 3+ years of experience in UX research, encompassing both quantitative and qualitative methods.
- Proven ability to work agilely, prioritizing speed and quality in a dynamic environment.
- Strong analytical skills, capable of translating research findings into strategic insights.
- Experience in mentoring team members and advocating for research-driven decision-making.

**Nice to Have Experience**:

- Knowledge of additional languages spoken in our key markets (Dutch, German, French).
- Experience in delivering external talks and papers on UX research.

**About us**

Hello. We are Storio group. A place where life’s stories are made, crafted and shared. A place where we create new ways to pass memories and stories between people and generations. And where, together, we make joy unforgettable.

We bring our customers’ stories to life through a range of high-quality personalised photo products, like photo books, wall decor, calendars & gifts. Our innovative technology enables customers to easily personalise their creations to keep for themselves or share as the most thoughtful of gifts.

Every single one of our employees brings something unique to Storio group and leaves a lasting imprint on our work, our culture and our company. Storio group is a place where we can all see and feel the impact of what we do, every day. A career with us is an opportunity to make your mark on our customers’ lives and on your career.

**Equal opportunities statement**

If you have a disability or special need that requires reasonable adjustments in order for you to perform at your peak during the interview, please let our HR team know ahead of time so that they can assist. We will consider the matter carefully and try to accommodate your needs within reason. If we consider a particular adjustment would not be reasonable we will explain our reasons and try to find an alternative solution where possible.

**Sponsorship