Sales Manager/account Manager Rail Sector

Siemens Mobility is a separately managed company of Siemens. As a leader in transport solutions for more than 160 years, Siemens Mobility is constantly innovating its portfolio in its core areas of rolling stock, rail automation and electrification, turnkey systems, intelligent traffic systems as well as related services. With digitalization, Siemens Mobility is enabling mobility operators worldwide to make infrastructure intelligent, increase value sustainably over the entire lifecycle, enhance passenger experience and guarantee availability.
- Mobility Management, Turnkey Projects & Electrification, Mainline Transport, Urban Transport and Customer Services. They have the know-how to make road traffic flow more smoothly and quickly, make trains more environmentally friendly and efficient, make train schedules and freight shipments more reliable. We work with our customers to develop optimal solutions to help overcome their challenges.

We want to get onboard a Sales Manager, will be responsible for contributing to the developing business in the Customer Service market, supporting current customers, exploiting market opportunities and creating demand.

Contacts internal/external.
- Internal:

- Bid factory for bid preparation
- BU CS (HQ and Local) to be familiar with systems and solutions.
- Engineering, Procurement, BA, etc.
- External customers:

- Customers based on the region: Public Administration, state owned companies, civil construction private companies and project integrators companies
- Partners, Consortiums and Competitors, suppliers.

Main Responsibilities
- Customer interface
- Acts as the main interface between the customer and Siemens Rail Automation, providing the support needed to address customer issues.
- Responsible for developing a network of relationships within the national railways, governments at national, regional and local level, and regional private sector investors.
- Establishes and maintains relationships with customers and suppliers to identify opportunities for delivery of CS portfolio to meet or exceed customer expectations.
- Establish commercial agreements with appropriate partners that may be required (e.g. installation partners) from time to time.
- Manages the relationship with people who lead projects supporting the company-customer relationship, ensuring customer satisfaction.
- Manage the relationship with the Sales Manager of other BU’s for proper coordination and business development.
- Sales management
- Provides feedback to Sales Head, other departments as well as Headquarters about relevant facts and events in the Market including customer´s trends and strategies, customer feedback for the company, competition, upcoming bids and projects, technology evolution, etc.
- Develops markets by analyzing their potential, defining successful markets entry strategies for new systems/products, gathering all relevant information on markets upcoming tenders.
- Elaborates strategic plans to develop the business.
- Steering of Sales activities; building lasting customer relationships in cooperation with other areas.
- Prospects relationships with other market players such as partners, competitors, subcontractors, etc. to establish Sales and Commercial strategies to face the market tenders and requirements.
- Manages the overall bid process for tenders in the Region and International, helping with the pricing decisions and supporting processes, etc.
- Follows up the Sales results and analyzing the deviation from plans using company CRM and tools.
- Represents the company in forums, events and associations when needed.
- Collaboration with other teams
- Collaborates with multiple employees in the Sales team, typically several levels of managers, across one or more major functional areas, groups and/or operations.
- Develops a fluent and collaborative relationship with the Bid team and BA to build high quality and timely tenders.
- Supports the Procurement Department and Project Management Department during the first stages of new contracts.
- Continuous improvement

Expertise
- Functional
- Experience in Sales an Bidding Processes in Railway Signaling Sector.
- Detailed knowledge of key players within the organization including: Project Management, Application Engineering, R&D, Procurement and Business Administration.
- Hands on management of cost estimation tools, and KPIs controlling.
- Demonstrates advanced management skills, motivation and performance management.
- Technological
- Valuable technical knowledge of Westrace I/L, ERTMS, CBTC and Rail 9000 Control Center, including architectures, functionality and performance.
- Broad technical knowledge in Rail Automation competitor´s systems and components.
- Other
- Proficient spoken and written English.
- Excellent communication and negotiation skills.
- Travel required.

Experience
- Business experience
- At least 3 years business experience gained in technical and sales departments within an Railways Industry
- Organ