Head of Global Accounts

Do you have Proven experience managing external partners/clients?

As Head of Global Accounts, you will be responsible for both managing day-to-day client relationships and supporting strategies to drive global revenue growth, omnichannel distribution strategies, and client engagement with some of our largest clients in the international accident & health division. Additionally, you will act as the key relationship director, including P&L ownership of one of the division largest portfolios.

**KEY RESPONSIBILITIES**:

- Work & direct internal business partners to negotiate contract renewals and lead all aspects of the client relationship.
- End-to-end global account management of client relationships, which includes leading the day-to-day relationships (i.e., marketing, operations, reporting requests/ inquiries), as well as developing holistic account strategies which deepen the accounts in relation to profitability, relevance, and engagement with these strategic partnerships
- Develop and drive the annual account strategy at both a local (market) and global level working with Senior leaders in both Chubb and the partner companies
- Partner with internal & external business partners to negotiate contract renewals and lead all aspects of the client relationship
- Identify, build & manage pipelines of volume growth opportunities to increase profitability/ contribution margin of client relationships and continue to improve client satisfaction
- Deliver against quantifiable scorecard goals by leveraging partners assets to drive revenue while also meeting end customers’ needs
- Work as part of a matrix team of both Chubb and partner executives Internationally to ensure that local & regional programs are run to time & budget
- Be the partners senior representative / voice at the A&H International Management table
- Chair specific management forums (Business Reviews, Renewals etc.)

**Qualifications**:
**DESIRED SKILLS AND EXPERIENCE**:

- Strong project manager, managing multiple projects at the same time, ensuring that are delivered in time and within budget
- Familiarity with relevant technology, such as marketing automation softwares, APIs, and analytics platforms. It should be comfortable on understanding the role of technology in enhancing the footprint on distribution channels
- Prior P&L management experience
- Leading and resolving operational issues for the client portfolio, in partnership with key internal stakeholders
- Adept interpersonal skills and excellent oral/written communication skills a must
- Strong attention to detail and an ability to effectively prioritize and manage several priorities
- Strong analytical and problem-solving skills and ability to navigate through ambiguity
- Proven track record of getting results, entrepreneurial approach to business
- Proven ability to build, manage, influence, and deepen relationships, across all levels and business divisions
- Travel approximately 30%

WE OFFER IN RETURN

Competitive salary & pension scheme and excellent executive corporate benefits

INTEGRITY. CLIENT FOCUS. RESPECT. EXCELLENCE. TEAMWORK
Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.