Business Analyst
hace 2 semanas
**Omega CRM Consulting is looking for a Business Analyst that would like to collaborate with one of the top 15 global pharmaceutical companies.**:
**Job Description**:
The Business Analyst for the Congress and Event platform is responsible for the ongoing operations of the system.
integrations and data.
Main Responsabilities
- Own the support model and play a key role in directing various levels of support teams to fulfill service
requests and resolve incidents and problems.
- Direct upgrades and enhancements to the system, participate in defining solutions, and be responsible for
testing to ensure stable and successful releases on the platform.
- Bridge the gap between various business facing IT stakeholders and the technical teams that support the
platform (e.g. vendor management in cases where a partner vendor is required).
- Work directly with business users and 3rd party partner users (e.g. brand agencies).
- As a SME, the System Analyst is accountable for change control, user account administration, system
maintenance, problem and incident management (L3 support), interface ownership, documentation (e.g. end user,
support, system specs, etc.), security and compliance, coordination with the software vendor and other IT teams,
business support, performance indicators, knowledge of the existing tools and their architecture, continuous
improvement of the support model, knowledge management, etc.
Required Experience & Skills
- Understanding of relational database, client-server and data integration concepts.
- Ability to communicate to business and IT contacts on a variety of topics.
- English proficiency (spoken and written).
- ITIL Certification and Jira/Confluence experience.
- Prior Experience with Agile Scrum methodology is a plus.
**What do we offer?**
Permanent contract.
Flexible working hours.
Free lunch on the client’s canteen.
Flexible remuneration (transport ticket, restaurant tickets, etc.)
Health insurance.
Training and certifications.
Excellent and multilingual environment.
Work from home.
**About Omega**
We are an independent company whose mission is to accelerate the business experience (BX) of its clients. Specifically, our solutions allow business transformation and acceleration through technology and data applied to Omnichannel Customer Experiences in scope such as Customer Service, eCommerce, Analytics or #Marketing. The more than 450 collaborators certified in the main technologies, form a versatile and involved team that understands and faces the challenges of our clients with an innovative approach, offering the solution that best suits their needs and meets their expectations. We are one of the Salesforce's main strategic partners in EMEA, recognized with the Iberia Award as the company with the most knowledge of Salesforce.
-
IT Business Analyst
hace 2 semanas
Barcelona, España Inetum A tiempo completoJoin to apply for the IT Business Analyst role at Inetum3 days ago Be among the first 25 applicantsJoin to apply for the IT Business Analyst role at InetumGet AI-powered advice on this job and more exclusive features.MissionEstamos buscando un/a Especialista en Soporte de Aplicaciones Empresariales (BASS) para unirse a nuestro equipo. En este puesto, serás...
-
IT Business Analyst
hace 3 días
Barcelona, España Inetum A tiempo completoJoin to apply for the IT Business Analyst role at Inetum 3 days ago Be among the first 25 applicants Join to apply for the IT Business Analyst role at Inetum Get AI-powered advice on this job and more exclusive features. MissionEstamos buscando un/a Especialista en Soporte de Aplicaciones Empresariales (BASS) para unirse a nuestro equipo. En este puesto,...
-
IT Business Analyst
hace 21 horas
barcelona, España Inetum A tiempo completoJoin to apply for the IT Business Analyst role at Inetum 3 days ago Be among the first 25 applicants Join to apply for the IT Business Analyst role at Inetum Get AI-powered advice on this job and more exclusive features. MissionEstamos buscando un/a Especialista en Soporte de Aplicaciones Empresariales (BASS) para unirse a nuestro equipo. En este puesto,...
-
IT Business Analyst
hace 1 semana
Barcelona, España Inetum A tiempo completoJoin to apply for the IT Business Analyst role at Inetum 3 days ago Be among the first 25 applicants Join to apply for the IT Business Analyst role at Inetum Get AI-powered advice on this job and more exclusive features. Mission Estamos buscando un/a Especialista en Soporte de Aplicaciones Empresariales (BASS) para unirse a nuestro equipo. En este puesto,...
-
IT Business Analyst
hace 2 semanas
Barcelona, España Inetum A tiempo completoJoin to apply for theA continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Mucha suerte!IT Business Analystrole atInetum3 days ago Be among the first 25 applicantsJoin to apply for theIT Business Analystrole atInetumGet AI-powered advice on this job and more...
-
Business Analyst
hace 1 semana
Barcelona, España Krell Consulting A tiempo completoNo IT- Analista Riesgos y Valores- hace 2 horas**Descripción**: **BUSINESS ANALYST en Krell-consulting**: **Ubicación**: Madrid, España.**Somos Krell-consulting**, una empresa especializada en Consultoría IT y desarrollo de software. Nos encontramos buscando un - **BUSINESS ANALYST** para importante cliente y contratación directa, en Barcelona.**¿Qué...
-
IT Business Analyst
hace 1 semana
Barcelona, España Page Personnel España A tiempo completoBe the bridge between business and IT side in describing functional requirements and solutions. - Participate and lead workshops with business stakeholders. - Identify, analyze, document functional and non-functional business requirements. - Support the development team with business process knowledge and requirement clarifications during the development and...
-
Business Analyst, Business Analysis
hace 1 semana
Barcelona, España Zurich Insurance A tiempo completoSenior Business Analyst (Investment Change Delivery for Reporting)Join to apply for the Senior Business Analyst role at Zurich Insurance. Overview In this role of a Senior Business Analyst for reporting, you will be part of the global “Reporting and Analytics” community within Group Investment Management. You will collaborate closely with business users...
-
Business Analyst
hace 2 días
Barcelona, España Winning A tiempo completoDesde Winning Consulting estamos seleccionando a un **Business Analyst**, para incorporarse en nuestros equipos, en Barcelona. **TAREAS**: - Reunir, a**nalizar y documentar los requerimientos del negocio** y del usuario para entender las necesidades del proyecto. - Identificar, modelar y **mejorar los procesos** de negocio existentes para aumentar la...
-
Business Analyst
hace 4 días
Barcelona, España Zurich Insurance A tiempo completoSenior AI Business Analyst – Zurich Insurance Group (ServiZurich)We are seeking an AI Analyst to join our dynamic multinational team at Zurich Insurance Group. This role sits at the intersection of data science, AI engineering, and digital transformation, enabling Zurich to deliver faster and more consistent risk decisions. You will work closely with...
