Insights & Analytics, Senior Associate

**Insights & Analytics Business **Analytics Associate**

550+ employees, 10 countries, and 1 mission - to amplify the voice of physicians globally.

That is where **you** come in. Helping unite physicians across the world to support better patient outcomes—and even save lives— is an incredible feeling. Join us

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What we’re about: *
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Community:

- with 20+ years of tradition and innovation, our team has built the world’s largest online community of 1.3M medical professionals and a trusted network of leading industry partners - and we’re growing every day.
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Innovation:

- our tech-first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways.
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Collaboration:

- making an impact in healthcare is serious work, but that doesn’t mean we can’t have a good time while we’re at it. We laugh together, we don’t take ourselves too seriously, and we’re always trying to make our customers crack a smile.

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What we’re looking for: *

Sermo is in search of an Insights and Analytics, Senior Associate, to drive the success of our new business analytics and advertising campaign operations. They will collaborate with the Sales, Campaign Operations and Client Success teams from RFPs through to campaign performance reporting. They will own the analytics for several accounts, developing a deep knowledge of their accounts to provide consultative support to sellers in crafting proposals with commercial and business acumen. They will also own the campaign performance for their accounts, monitoring performance against goals and working with Campaign Operations to optimize delivery. They will collaborate with internal Client Success teams on campaign performance reporting providing analysis and insights to build a compelling campaign story. They will own the client relationship with respect to data and insights delivery.

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Responsibilities**:
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Work directly with Sales, Marketing, and Sales Analytics team to develop promotional proposals.
- Develop a deep understanding of your accounts including our historical relationship with the account, analyzing prior proposals and RFPs; understanding account’s main revenue drivers and objectives for those brands and industry trends.
- Work with Campaign Operations to monitor ad campaign performance against goal and provide optimization directions to ensure campaigns meet client expectations.
- Work with reporting team to QA campaign performance reporting. Compare reporting across an account to provide deep insights back to the client about their campaign performance and recommendations for future programs.
- Work with third party vendors to develop Ad Impact Studies and other promotional related insights products. Coordinate with Client Success and Sales to present study design and get client sign-off. Deliver study results to client.
- Engage with clients to gather data and reporting requirements to ensure efficient delivery of custom reporting. Work with Python developers to automate workflows to create custom reporting.
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Skills & qualifications**:
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Experienced in SQL, Python, R, or other programming language.
- Experience involving healthcare, media, advertising, or strategy development preferred.
- Proficient in Excel and Power Point.
- Effective analytical and problem-solving skills.
- Demonstrated track record of excellent client relationship management.
- Strong communication skills and proven track record working in cross-departmental groups.
- A strong sense of urgency and a can-do attitude, able to adapt to changing priorities and tight deadlines.
- Well-organized, with a high degree of ownership over their work and attention to detail.
- Experience building reporting in Power BI, Tableau, or other BI tool is a plus.
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The good stuff: compensation & perks**:
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Dynamic and challenging international experience.
- Possibility to grow professionally.
- Friendly, supportive team.
- Central super cool offices.
- Private health insurance.
- And more
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About*