Technical Account Manager

**The company**

Crimtan is a programmatic digital marketing company with proprietary technology that enables us to run intelligent, targeted, high performing display campaigns for well-known retail, travel, education, and financial brands globally. Our business is in a high growth phase, already with offices in Brighton, London, Dubai, Singapore, New York and Sydney and currently opening our latest office in Gijon, the beautiful Asturias area of Spain.

This is a very exciting opportunity to be a key member of our new regional team. You will be integral to its' success and have responsibility in shaping the processes and growth going forward.

Our vision is simple: To transform display advertising into repeat relevant individual experiences at scale.

**The role**:
As a Programmatic Technical Account Manager you will manage the performance, strategy, planning, and reporting for multiple clients across the agency. The role will require technical experience in managing complex, multi-channel programmatic campaigns - as well as the ability to deal directly with clients to discuss insights, performance trends and strategic opportunities.

**Key Responsibilities**:

- Managing day to day programmatic trading operations across multiple campaigns.
- Deliver advanced optimization techniques to maximise programmatic campaign performance and secure revenue growth.
- Deliver client updates and regular reporting and insights.
- Work alongside Creative Production teams to deliver an effective DCO strategy.
- Work with Product teams in establishing business cases for product improvement and technical development.

**Key skills and experience**:
1. Delivering and executing effective programmatic campaigns by:

- Monitoring campaign performance, by ensuring we are pacing correctly and are on target.
- Demonstrating ability to formulate tests and generate new ideas in order to generate campaign performance.
- Fielding client requests, whether admin or insights, such as insights reports, campaign booking information etc.
- Pro-actively managing expectations and educating the client when it comes to best practice, campaign strategies & KPIs, what is/isn’t possible etc.

2. Helping the client develop and implement their wider programmatic display strategy through:

- Helping them achieve ‘client firsts’ - doing something new for their brands, like sophisticated dynamic prospecting or a geo focused push.
- Becoming their go-to, indispensable partner, where clients trust your expertise and value your input, be it on campaign execution, specific areas (mobile, brand safety etc.) or wider display strategy
- Going the extra mile in terms of servicing - being pro-active and giving them truly bespoke insights during and after campaign
- Understanding the bigger picture by learning about your clients’ products, general industry trends, or developments in digital marketing that may be relevant to them.

**About you**:

- _A strong programmatic background: _
- We want someone to hit the ground running - you will need to have experience in dealing with; multiple DSPs, Ad servers, Adops trafficking and Creative troubleshooting.
- We are not just a display agency. Experience in running Video, Native, DOOH or Audio would also be a plus.
- _An ability to manage multiple campaigns: _
- It is likely you’ll be responsible for the trading and management of multiple clients and campaigns. Keenness to manage multiple tasks simultaneously is a must
- _Being outgoing and personable: _
- We want you to build strong relationships with your stakeholders - (clients or colleagues in other teams).
- _Demonstrating an analytical and data driven approach, with strong problem-solving skills & attention to detail: _
- We deal with lots of data, so you should be comfortable manipulating it and using it to back up your analysis and recommendations.
- Sometimes things don’t go to plan - you will need to use your initiative to try to solve problems (under-performing campaigns, discrepancies etc).
- _Showing an entrepreneurial spirit: _
- We want you to show ownership, initiative, and accountability and to generally be pro-active when leading campaign executions.
- As a fast growing company, we rely on everyone’s input to make our company and processes better.
- _An ability to work well under pressure, autonomously, with an ability to handle competing priorities_

**What we offer you in return**:

- Competitive salary plus 10% discretionary bonus linked to company performance
- 22 days paid holiday
- Monetised reward scheme, Employee of the Month
- Training & Development
- Company social events

**Job Types**: Full-time, Permanent

**Salary**: 24,000.00€ - 28,000.00€ per year

Ability to commute/relocate:

- 33206 Gijón: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical Account Management/Trader: 3 years (required)
- Programmatic: 3 years (required)