Associate Adoption Consultant

hace 2 semanas

Barcelona, España Contentsquare A tiempo completo

As an Associate Adoption Consultant, you will design & deliver bespoke Adoption Plans for our customers to help them maximise usage and value from Contentsquare. The Associate Adoption Consultant model is hybrid: from digital-led, in-person, or 1-to-many approaches. You will also support our “Focus Partners”, ensuring they can deliver value through Contentsquare to our shared network of customers.

The Adoption Consulting team sits within the Customer Success Strategy & Shared Services team at Contentsquare, supporting both enterprise and mid-market customers.

**What your role and key responsibilities will look like**:

- ** Customer Adoption Plan Creation & Delivery**:

- Collaborate with key stakeholders to create, develop, and refine adoption plans tailored for each of our new customers.
- Tailor each Adoption Plan to the strategic objectives and unique needs of the customer.
- Design and delivery of dedicated use case workshops to tailor enablement for the specific needs of the customer, as defined by the Adoption Plan
- **
Focus Partner support**:

- Interface with the Partner Sales Team to help craft an Adoption strategy for each focus partner.
- Offer guidance and support to focus partners in leveraging Contentsquare and maximising return on investment for our shared customers
- Ensure alignment with our predefined focus partners' adoption strategy and facilitate their enablement, emphasising use case-specific training and support.
- **
Collaboration with the Customer Education Team**:

- Partner with the Customer Education team to design, develop, and deliver 1-to-many initiatives, ensuring scalable and effective training programs for customers and partners.
- Contribute to development of educational resources and materials aligned with adoption goals.
- **
Performance Measurement and Reporting**:

- Collaborate with stakeholders to understand key performance indicators (KPIs) related to adoption and onboarding effectiveness.
- Ensure accurate and timely data collection for the identified KPIs.
- Regularly assess and report on the effectiveness of adoption initiatives, providing data-driven recommendations for improvement.
- **
Cross-functional Collaboration**:

- Collaborate with Customer Success, Sales, Mid-Market and Product teams to align adoption strategies with overall business objectives.
- Act as a bridge between different departments to ensure a cohesive and customer-centric approach to adoption.

**We'd love to meet you if you have**:

- Demonstrated ability to quickly familiarize oneself with enterprise software tools.
- Excellent oral and written communication skills, along with strong presentation abilities.
- Strong work ethic, positive attitude, and ability to follow through on tasks.
- Fluency in English and German
- Ability to travel throughout Europe (up to 25%)

**Nice to have**:

- Experience with HTML, CSS or tag management solutions
- Experience with App frameworks
- Experience with Digital Experience Analytics (DXA) and Product Analytics (PA) platforms
- Experience teaching or coaching others, in-person or virtual

  • Associate Consultant

    hace 2 semanas

    Barcelona, España Alira Health A tiempo completo

    Are you being referred to one of our roles by a connection in Alira Health? If so, please apply using the referral link emailed to you. Join our global team dedicated to innovation and initiative, where physical walls and different time zones don't limit, but encourage, collaboration. Where all contributions and new ideas are explored with an open mind and...

  • Sustainability Customer Adoption Unit

    hace 10 horas

    Barcelona, España SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Associate Consultant

    hace 3 días

    Barcelona, España Alira Health A tiempo completo

    Join to apply for the Associate Consultant role at Alira Health Get AI-powered advice on this job and more exclusive features. Join our global team dedicated to innovation and initiative, where physical walls and different time zones don’t limit, but encourage, collaboration. Where all contributions and new ideas are explored with an open mind and work is...

  • Associate Consultant

    hace 2 semanas

    barcelona, España Veeva Systems A tiempo completo

    Overview Join to apply for the Associate Consultant (Spain) role at Veeva Systems . Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies, Veeva surpassed $2B in revenue in the last fiscal year with strong growth potential...

  • Associate Lead Consultant

    hace 10 horas

    Barcelona, España ADP A tiempo completo

    **Associate Lead Consultant** **Summary**: The primary focus of the GV Implementation Consultant is to deliver Stellar Service to their assigned book of clients through the total ownership and timely resolution of client inquiries, the day-to-day interaction with clients, the maintenance of client specific documentation, the implementation of small scale...

  • AI Adoption Lead

    hace 3 días

    Barcelona, España Sateliot A tiempo completo

    A forward-thinking satellite startup in Barcelona seeks an AI Integration Lead to spearhead the adoption of AI tools across teams. This role involves evaluating emerging technologies, conducting workshops, and serving as an internal consultant. Candidates should have a degree in a related field, extensive experience with AI methodologies, and excellent...

  • Associate Consultant

    hace 3 días

    Barcelona, España Manhattan Associates A tiempo completo

    We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you've come to...

  • Associate Consultant

    hace 2 semanas

    Barcelona, Barcelona, España Manhattan Associates A tiempo completo

    We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you've come to...

  • IT Consultant Logistics, Associate

    hace 2 semanas

    Barcelona, España Infor A tiempo completo

    General information- Country - Spain - City - Barcelona - Job ID - 42579 - Department - Infor Consulting Services - Experience Level - ASSOCIATE - Employment Status - FULL_TIME - Workplace Type - Hybrid - Description & RequirementsAssociate Consultant (The Early Talent Program) Would you like to work with implementing future digital solutions? As the...

  • Associate Business Consultant

    hace 2 semanas

    barcelona, España Veeva Systems A tiempo completo

    Overview Associate Business Consultant - Life Sciences Commercial at Veeva Systems . Veeva is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. Veeva is a public benefit corporation (PBC) committed to balancing the interests of customers, employees, society, and investors. We are...