Cyber Infrastructure Engineer

hace 7 días

Madrid, España Darktrace A tiempo completo

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.

**Job D**escription**:
Following the rapidly continued growth of our customer base, Darktrace are looking to add to our post-sales team of Cyber Infrastructure Engineers.

As a Cyber Infrastructure Engineer in the Professional Services organization, you will ensure Darktrace is deployed, integrated, and optimized to the highest standards to provide our clients with industry-leading, AI-powered, cyber security protection.

**What will I be doing**:
You will be regularly completing deployment projects on or before expected Service Level Objectives (SLOs) and integrating new systems into existing network architecture. On the support side, you'll efficiently manage customer support tickets to assist with technical issues and proactively engage with customers to help maintain a healthy deployment.

In this position you'll be maintaining and enhancing communication between all go-to-market teams including sales, customer success, and operations.

**What experience do I need**:

- A technical educational background or have experience working as a Network, Cloud, OT or SOC Engineer (or similar role),
- Basic knowledge of computer networking protocols, LAN and WAN, cyber security principles, and the OSI reference model,
- Entry level understanding of network and cloud architecture design, configurations, principles, and best practices,
- Basic familiarity with OT network principles and practices based on the Purdue model,
- Foundational level knowledge and/or certifications with industry-standard vendors such as AWS, Microsoft, Cisco, or Palo Alto Networks.
- Fluency in Spanish and English is essential.

**Benefits**:

- 25 days’ holiday + all public holidays,
- Additional day off for your birthday,
- Medical insurance,
- Life insurance,
- Meal Vouchers,
- Employee Assistance Program.

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