IT Assistant
hace 4 días
**Who Are We?**
Advantio is a leading Cyber Security and Managed Security Services (MSS) provider that helps businesses fight Cyber-crime, protect data and reduce security risk. Offering a comprehensive portfolio of Cyber Security Advisory & Testing Services, Managed Security Services, Technology Solutions and Cyber Security Education, Advantio is the security partner of choice for many large corporate enterprises globally covering a wide range of industries including but not limited to banking, insurance, gambling, travel, retail, telco, oil & gas and public sector bodies. Advantio primarily serves the Payment Card Industry and when it comes to payment transactions, has been recognised by VISA as one of Europe’s top Qualified Security Assessor (QSA) providers.
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Role Mission: *
To ensure the proper functioning of Advantio Systems, Hardware and Software by providing technical support and assistance to internal staff. To help install, operate, and maintain computer network systems and technologies.
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Key Responsibilities: *
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Configuration: *
- Configures hardware and software, sets up peripherals including but not limited to laptops, printers, routers and ad hoc software licenses
- Add or update workstations for Advantio staffs.
- Be in charge of the Accounts and Assets for the colleagues from the Hiring to the dismission.
**Maintenance**:
- Assist in software and hardware upgrades.
- Perform routine PCs maintenance and updates for performance efficiency.
- Dealing with equipment repairs and service centers.
- Troubleshoots network systems and computer hardware
- Develops contingency plans in case of network failure
**Technological Support**:
- Provides daily administration support for users
- Provides technical assistance to members of Advantio staff as needed
**Procurement & Providers**:
- Coordinates with external providers to ensure the proper operation and functioning around Company assets
- Orders IT supplies for new joiners and existing staff
**Reporting & Data**:
- Tracks and periodically updates inventory
- Maintains accurate and complete documentations for company policies and procedures
**Knowledge and Skills**:
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Must have: *
- Windows, Office, Internet knowledge
- Basic Networking knowledge
**Nice to have**:
- Currently pursuing or have obtained a Bachelor's degree in information systems, computer science, or equivalent experience
- Office 365, Azure knowledge
- Mac, Linux knowledge
- Advanced Networking knowledge
- Agile platform
**Values and Competencies**:
- Problem Solving (analysis, problem setting)
- Results Orientation
- Attention to details
- Work under pressure in a fast paced environment with strict deadlines
**Advantio Core Values**:
- _Harmony, always strive to create harmony_
- _Openness, always be open_
- _Social Responsibility, be socially responsible_
- _Timeless, Whatever you build make it timeless_
- _Accommodating, Make our customers feel at Home_
- _Learning, Be a Learn it all_
- _Deliver, Results_
**Job Type**: Internship
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