Solution Integration Engineer

hace 2 semanas

Madrid, España Verifone A tiempo completo

**Why Verifone**:
For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it's developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

**What you'll do**:

- Utilise our suite of Atlassian tools to manage JIRA tickets through the intake process and solution integration.
- Work closely with our clients to help define and document solution requirements that can be handed off to our Engineering and Product teams.
- Produce solid functional requirements documentation.
- Produce End to End plans that are both internal and client facing.
- Validation of the end to end solution delivered out of Engineering and Product.
- Support the solution integration into production with our clients.
- Be the primary contact for customers who wish to use our and or integrate into our systems during integration stages.
- Accurate time keeping and recording of all work undertaken within the Atlassian tool suite.
- Produce regular reporting on all integration activity to both local management and senior management.
- Deliver to all agree KPIs defined within the role.
- Continuous upkeep and improvement of internal processes.
- Work closely with the technical project managers throughout the solution delivery.
- Where required document and deliver client focussed solution training.

**What qualifications will you need to be successful?**:

- Strong understanding of EMV / PCI / Payment Security standards
- Strong understanding of country specific payment processing standards
- Experience with Verifone Payment devices
- Understanding of product and software lifecycles
- Electronic Payments, Physical, M-Commerce, E-Commerce, Omni Channel
- Knowledge of Windows OS, Databases (Access, SQL, Oracle) and Business Systems
- Knowledge of Atlassian tools suite (Jira / Confluence)
- Knowledge of issue recording systems (Am-Docs, Sales Force)
- 5 + years' experience within a support role.

**Our commitment**:
Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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