Senior Sales Engineer

The Sales Engineer is a technical expert on Webfleet Solutions products and services providing local support to the Webfleet Solutions team, partners and larger customers focusing on Spain and Portugal.

If you have a passion for technical products in an ever-changing landscape, the need to know every little feature about something and then enjoy helping others learn that knowledge, then this role is for you.

**Here's a little taste of your challenge**:
Field support - Pre & Post sales:

- Provide on-site support or field testing on the request of Webfleet Solutions Customer Support or Development management for very complex technical issues.
- Assist the Webfleet Solutions organization and key partners in resolving complex post sales technical issues or escalated situations.
- Support Key Account Managers in sales meeting with large and corporate customers. Validate the technical solution proposed to customers.

Support the sales and marketing team:

- Provide support to sales colleagues during the pre-sales and post-sales cycles including tender preparation and response.
- Manage customer trials of WEBFLEET and associated partner products. Working with sales colleagues to provide ROI case and summarise data captured.
- Support colleagues to analyze complex customer technical requirements and make recommendations during pre-sales cycle.
- Provide technical expertise to customers implementation design, initial installation roll-out and configuration of Webfleet Solutions products in large fleets.
- Monitor product roll-out in large fleets and take corrective actions to guarantee smooth implementation in large customer environments.
- Advise large customers in the setup of customer’s internal product support strategy to ensure compatibility with Webfleet Solutions Customer Support processes and procedures.
- Collaborate with the people above to deliver national events/trade shows for prospects, customers and partners.
- Responsible for all product demonstration hardware and displays for trade shows and events.
- Work collaboratively with other region’s Sales Engineers and act as representative of the Iberia team being able to travel quarterly to our European offices.

Software & Hardware Integration
- Recruiting new partners/integrators and providing them initial training about hardware and WEBFLEET products functionalities.
- Assisting partners with knowledge on communication methods such as GPRS, 3G, 4G, Bluetooth and NFC/RFID.

**Who are you?**
- You have a bachelor degree and excellent communication skills.
- A proven background in software and hardware support.
- Understanding of electronics and vehicle wiring/electrics.
- Experience within the telematics industry is a plus.
- A positive and pro-active attitude towards tackling complex post-sales issues.
- 100% committed to supporting the business achieve its sales objectives.
- Experience of managing large customer projects from pre-sales to implementation.
- Able to work autonomously with little supervision.
- Proficient in Microsoft PowerPoint, Excel, Word and Project tools
- Native Spanish speaker and fluent in English. Portuguese is a plus.

**Let’s not forget the good stuff**
- Birthday off and volunteering time off.
- Chance to work abroad for 40 working days per year.
- Additional health and dental insurance.
- 100% employer funded pension scheme.
- Lunch or childcare vouchers.
- Unlimited access to LinkedIn Learning.
- Free English and Spanish lessons.
- Employee Assistance Program.
- Company car.

**Who are we?**

Webfleet Solutions is part of Bridgestone Europe NV/SA (“Bridgestone”), a subsidiary of Bridgestone Corporation, a global leader in tyres and rubber building on its expertise to provide solutions for safe and sustainable mobility.

LI-REMOTE