Es Hub Delivery Quality Mgr, Hub Delivery

hace 6 días


Madrid, España Amazon A tiempo completo

DESCRIPTION

At Amazon, we are working to be the most Customer-centric company on earth. A customer experience that we are constantly looking to take to a new level is how we fulfill and deliver customers' orders. We are doing so by building a world class last mile operation capable of exceeding the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and cost effectively as possible.

Amazon Hub Delivery allows local small businesses to partner with Amazon to provide flexible and cost-effective delivery service to delight customers globally. This is an emerging Amazon Logistics (AMZL) delivery channel, and is on an exponential growth trajectory globally.

Hub Delivery is looking for a Quality Manager to develop, integrate and execute global strategies, policies, programs, procedures, standards, training and processes to ensure the compliance of Hub partners and delivery associates. This individual is also expected to drive end-to-end improvements.

Key job responsibilities
Manage and oversee various cross-functional programs, ensuring successful delivery.
Develop and refine program strategies, effectively leading and motivating teams.
Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
Foster collaboration with internal and external partners to optimize resource allocation and project success.
Bridge gaps to target preventing common pitfalls.
Identify and mitigate risks, preventing them from escalating into major issues.
Regularly communicate with senior managers and other stakeholders to support key business initiatives.
Control KPI reporting (XBRs), ensuring clear visibility of milestones and project performance.

BASIC QUALIFICATIONS
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS
- 2 years of driving process improvements experience
- Experience in last mile operations



  • Madrid, España Amazon.com A tiempo completo

    DESCRIPTION At Amazon, we are working to be the most Customer-centric company on earth. A customer experience that we are constantly looking to take to a new level is how we fulfill and deliver customers' orders. We are doing so by building a world class last mile operation capable of exceeding the expectations of our customers by ensuring that their orders...


  • Madrid, España Amazon.com A tiempo completo

    DESCRIPTION At Amazon, we are working to be the most customer-centric company on earth and we are striving to provide best-in-class delivery services. Our goal is to ensure that all customers, no matter where they live, can get their orders as quickly, accurately and cost effectively as possible. Our last-mile team is looking for a dynamic, autonomous and...


  • Coslada, Madrid provincia, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    A degree - Relevant experience in logistics - Relevant experience in analyzing data to measure/optimize performance, with a high bar for accuracy and detail. - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment - Advanced proficiency in written and verbal Spanish and English - Relevant experience of...

  • Senior QA Engineer

    hace 5 días


    Madrid, España Colliers A tiempo completo

    A global real estate firm is looking for a Senior QA Engineer to join their newly established Technology Hub in Madrid. This full-time role offers the unique chance to influence the culture and practices of a pioneering team. You will focus on ensuring high-quality software delivery using modern technologies like React, Typescript, and .NET, while also...


  • Madrid, España Johnson & Johnson Innovative Medicine A tiempo completo

    A global pharmaceutical company is seeking a Product Analyst for its EMEA Local Analytics Hub in Madrid. The role involves translating user needs into analytics solutions, managing data delivery, and collaborating with cross-functional teams. Candidates should have a Bachelor's degree in relevant fields and over 3 years of experience in digital analytics....


  • Madrid, España Bayer A tiempo completo

    **ANALYTICAL HUB HEAD** **Main Purpose** The Global Analytical & Stability Hub Lead is responsible for fostering a culture of collaboration, empowerment, and shared accountability within the Analytical Development and Stability Hubs across the entire BCH enterprise. This role plays a critical part in ensuring the quality and compliance of analytical...


  • Madrid, España Amazon Spain Services, S.L. A tiempo completo

    Bachelor’s degree with academic focus on engineering, operations management, or similar field - Experience in program or operations management, working with hardware and software products - Demonstrable experience managing cross-functional and regional programs influencing different stakeholders' groups - Tech-literate, with ability to learn new systems...

  • Cs Hub

    hace 1 semana


    Madrid, España Cabify A tiempo completo

    En Cabify creemos que una nueva forma de movilidad urbana es posible. Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y rutas más eficientes. Ciudades en las que sus calles estén pensadas por y para las personas, y no para los coches. Productos y servicios que, mediante alternativas de movilidad sostenibles...


  • Madrid, España Johnson & Johnson Innovative Medicine A tiempo completo

    Product Analyst – Local Analytics Hub Johnson & Johnson Innovative Medicine (J&J IM), a pharmaceutical company of Johnson & Johnson, is recruiting a Product Analyst to support our EMEA Local Analytics Hub located in Madrid (Spain), Lisbon (Portugal), or Milan (Italy). Our EMEA Local Analytics Hub partners with regional business commercial teams to manage...

  • IT Delivery Manager

    hace 2 semanas


    Madrid, España SGS A tiempo completo

    Company Description** SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 93,000 employees, SGS operates a network of over 2,400 offices and laboratories around the world.** Job Description** You will lead the IT Solution Delivery for...