Atm Network Operations Supervisor

hace 6 días

Madrid, España Euronet – EFT Segment A tiempo completo

Euronet EFT division seeks to employ a results-driven Operation Supervisor in Spain.

This role is an opportunity to join our international Operations team, in a dynamic and rapidly expanding company. The role holder will be based in Madrid in Alcobendas office.

**Key Responsibilities**
- Network service management and incident follow-up/escalation with ATM vendors (Cash in Transit Companies (CIT), site contacts, maintenance suppliers, Telecommunications and Security companies).
- ATM network maintenance activities’ management (preventive maintenance, software updates, corrective patches).
- Analyze & Report ATM network performance.
- Collaboration and effective communication with Euronet Central Operations teams to solve/mitigate potential incidents.
- Incident management.
- Vendors Contract Management and SLA control/mitigation.
- Inventory management in company’s databases.
- Team management.
- Project management.

**Requirements**:

- Engineering background.
- Minimum 5 years of relevant experience.
- English B2, fluency in Spanish.
- High learning capacity.
- Adaptation to change.
- Ability to prioritize tasks effectively.
- Self-starter, hands on mentality.
- Proficiency MS Office tools (Excel, Outlook,...).

**Experience in any of the following areas will be considered an advantage**:

- In hardware or software.
- Experience in remote communication.
- Previous experience in payment systems or in Cash In Transit Companies.

**Benefits**
- A genuine feeling of being a valued member, part of a truly multinational matrix organization.
- A competitive salary in a financially robust company.
- Endless opportunities to develop more skills in a company growing year over year.
- Become part of a team with a true team spirit, ambitious goals and fun to work.
- Enjoy autonomy and flexibility.
- Private Healthcare (option to be deducted from your gross salary).
- Voucher meal.
- Euronet Employee Stock Purchase Discounted Plan (ESPP).
- Learning or improving the knowledge in ATMs operations (360º).

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