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Intern Standardization Participation
hace 2 semanas
Employment Type: Internship
Contract Duration: 12 months
At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.
About the team you are joining
Under the mentorship of the Manager Standardization Participation, the intern will learn about IATA’s process of accreditation of Agents and Airlines while supporting the overall effective management of the department, with a strong focus on Standard Operating Procedures (SOPs). The intern will also participate in department projects and initiatives.
What your day would be like
Learn from and collaborate with ONE Agency Participation team across all locations to collect, analyze and execute all changes to departmental SOPs on the IATA Business Process Tool, following the instructions given by the Manager Standardization Participation;
Under the guidance of the Manager Standardization Participation participate in tasks such as leading and mobilizing multiple contributors and balancing multiple demands to provide data for better decision making;
Learn and participate in the Agency Management System development and enhancements;
Support the team with the drafting of communications and updates regarding topics such as ISO9001 Certification, open audit items, Business Continuity Plan, operational logs, etc.;
Participate in departmental projects and initiatives and perform analytical work as instructed by the Manager Standardization Participation;
Support the team with administrative and reporting tasks as required.
We would love to hear from you if you have
Recently obtained (less than 12 months) a University/Master's degree in Data Analytics, Business Administration or a related field;
Understanding the dynamics of working in multicultural/commercial environment and ability to demonstrate interactive communication skills for cross-functional collaborations;
Excellent organizational and customer service skills;
Ability to work effectively in a dynamic, fast-paced and highly demanding environment while meeting tight deadlines;
Positive mindset with striving attitude to learn and contribute;
Excellent communications skills in English (written and spoken).
Travel Required: 0
**Learn more about IATA’s role in the industry, our benefits, and the team at **iata/careers/**. We are looking forward to hearing from you
