Sales & After-sales Administrator

hace 9 horas

Madrid, España LEWA Hispania S.L. A tiempo completo

**Sales & After-Sales Administrator**:

- Functional area: Customer Service
- Country: Spain
- City: Madrid
- Company name: LEWA Hispania S.L.
- Date of posting: Feb 21, 2025

**Team Player wanted**:
Around 600 employees at the Leonberg site and 1,200 around the world have been developing intelligent metering solutions for a sustainable future for more than 70 years. With passion, know-how and market knowledge, they have made LEWA the innovation leader. If you too would like to contribute to our joint success with responsibility and passion, we look forward to getting to know you.

**Become part of this world-class team - Welcome to LEWA**

**Job Purpose**

Integrated in a 7 persons multidisciplinary Team, our Sales & After Sales Administrator, is supporting Sales and After Sales Team during and after the sales have been completed

**Mission**:

- Process parts’s quotations through our EPR System (SAP-B1)
- Process and Track Orders (Order registration, acknowledgement, tracking shipments, resolving orders discrepancies )
- Responding to customer After Sales regarding order status, delivery, returns and warranties,
- Maintaining accurate records of customer interactions, orders, returns, and warranty claims
- Intervention’s organization for the Service Technicians: Health, Safety, and Environment (HSE) protocols/documents of our customers to be prepared.
- Assisting Payables and Receivables
- General administrative support for all company activities.

**Skills**
- SAP or Equivalent environment experience
- Proficiency in using CRM systems, and Microsoft Office environment
- Fluent English B2, minimum
- Abilities to handle communication topics
- Organizational skills and attention to detail a must.
- Degree in Sales Administration or related field

**The LEWA Group**:
LEWA is a leading global manufacturer of diaphragm metering pumps, process pumps and complete metering systems and equipment. The company was founded in 1952. We are now represented on all continents by 14 subsidiaries and over 100 sales partners. In total, we employ more than 1,200 people, 600 of whom work at our headquarters in Leonberg, Germany. Hence the name: LEWA stands for „LEonberger WAsseraufbereitung“.

Based in Madrid, LEWA HISPANIA is specialized in the sales, assembling and installation of pump skids for the Energy, petrochemical and chemical fields.

Since its establishment in 2004, LEWA HISPANIA has reached 21 years of relevant experience in the supply of Odorizing Units, Pump Skids and Trades products.

Moreover, LEWA HISPANIA provides technical supervision and after-sales technical assistance services.

Thanks to the great work experience of its managers, sales team, engineers, qualified technicians, the deep knowledge of the market and the ability to work in international teams, where inclusion, respect, integrity and personal growth are dogmas, LEWA HISPANIA has acquired strong reliability, over the years, among the majors players handling fluids.

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