Senior Product Manager

**THE ROLE**

We’re seeking a Content Product Manager with over 3 years of experience in e-commerce or marketplace environments and strong technical background. In this role, you’ll optimize different aspects related to content in Hellotickets like user engagement and SEO, content translations and content generation using AI tools, content validation and quality assurance, content workflows and automations.

**Your responsibilities will include**:
Work with data and your creativity to find new solutions to increase content team efficiency, traffic acquisition, and user engagement. Specifically:

- Manage and implement key initiatives in content management: content formats, assisted generation, assisted translation
- Develop and implement strategies to audit the performance of content and detect issues (translations, broken links, missing images,...)
- Lead design and UX changes aimed at improving SEO and user engagement.
- Coordinate testing of new features with stakeholders (provide instructions, set expectations on what should be tested, consolidate feedback and bring back to developers)
- Understand user needs; detect & define product requirements
- Use data and metrics to inform your strategy and success criteria
- Test new features yourself in a staging environment.
- Create Jira tickets (user stories) to be actioned by developers, and answer questions on such tickets to ensure smooth delivery of work for testing

**What you need to succeed**:

- Experienced in B2C e-commerce or marketplace
- Strong technical background.
- A key understanding on A/B testing and experimentation plus UX best practices
- High creativity to find new solutions to increase conversion
- Growth mentality
- 100% oriented to conversion rate improvement
- Very strong data analysis capabilities
- Excellent written and spoken English - all communication is in English
- 4+ experience in product management experience oriented to A/B testing and

**Why Hellotickets**:

- A true** 4-day working week** (because we love what we do, but we also love time off)
- Competitive compensation package
- **High-impact working environment** with flat hierarchies and short decision-making processes
- **Gym Sponsorship**:Access multiple fitness studios and sports facilities across Spain with a subsidized Gympass membership
- Remote work
- We will set you up for success: Choose between a brand new computer from either Apple or Windows, screen, keyboard, mouse and mouse pad
- Career progression opportunities - We want you to grow as we grow
- **200€ of credit in all Hellotickets** events and experiences
- Diverse and fun start-up environment

**About us**:
Hellotickets is a leading global platform and passionate provider of travel experiences, tours and activities, helping explorers find their way to more wonder in the world.

Founded in 2017 by industry veterans Jorge Díaz Largo and Alberto Martinez, the brand is built on the belief that travel experiences and the emotions they inspire result in lives lived more fully, lives lived large. And living large is what we all should do.

Resolutely focused on the live large experience, Hellotickets is based on a 4-day workweek and full remote model, with a team of 90 employees living around the world.

Hellotickets is supported by early stage growth experts including Chris Colbert, Former Managing Director of the Harvard Innovation Labs, Pillar VC, a top U.S. venture capital firm, and Techstars, one of the biggest success accelerators in the world.

We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.