Client & Broker Engagement Executive

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

About the role

**What you need to know**:
The CBE in Spain will contribute to achieve AIG Spain’s goals of sustainable growth across brokers and client segments by driving growth strategies in the local market in collaboration with the products and functions. The CBE will develop and maintain successful, long-term relationships with key executive within global brokers and Risk Managers in clients.

Job summary

**Work closely and maintain relationships with**:

- Key stakeholders across AIG in Spain to ensure alignment with the products and different functions in the company.
- Brokers executive to develop and follow-up business initiatives.
- Client Risk Managers in order to listen client demands and needs and work towards solutions.

Develop brokers and clients strategies and coordinate with different areas to ensure alignment towards objectives.

Drive initiatives to improve the Ease of Trade and manage day-to-day business issues relating to customer and brokers.

Act as executive escalation point for any operational issues. Address any client concerns and ensure resolution of issues in a timely manner.

Have a strong pipeline management and business planning.

Identify and develop cross-sell opportunities for additional products and services.

Manage designated ad-hoc projects.

Maintain a working knowledge of designated industry groups and the issues they face and be aware of AIG appetite for these industries.

Work based on team goals and priorities

**What we’re looking for**:
Strong experience in similar positions in the Insurance industry (Distribution/Sales department with Commercial Insurance background)

Experience in managing brokers and clients (CBE)

**Bachelors Degree**: Business administration or Law degree will be valuable

Fluent in English

Strong written and verbal communication skills

Team player with interpersonal skills

Dealing with ambiguity

Results driven

Capacity to generate influence among clients, peers or procedures

Knowledge on Salesforce and Power BI will be valuable

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positiv