French Speaking Broker Sales Executive

Cigna is one of the largest International Medical Insurers worldwide and can trace its roots back over 200 years. With over 35,000 employees across the world with offices in the UK, Asia, US & Middle East, Cigna has established itself as a Fortune 500 company.

We are looking for a highly motivated, focused individual to join this rapidly expanding team. You will have the opportunity to work for a forward thinking and progressive organisation, within a dynamic team environment where there are tangible progression opportunities.

Reporting to the Broker Sales and Support Team Manager, you will be responsible for handling incoming queries from European brokers and intermediaries to meet their needs and complete the sale where appropriate. You will also be responsible for generating sales through outbound calls and developing relationships with key brokers and partners.

In addition, this role will be involved in supporting across all areas of Broker Service to ensure that we continue to drive our focus on Customer Centricity and deliver on the following metrics,
Sales
Broker Channel development and Relationship Management
Persistency

**Main duties and responsibilities**:
Strive to achieve company KPIs across Sales
Communicate effectively with team and senior management
Provide the highest levels of broker support, striving for first contact resolution
Ensure that all operating procedures and regulations are followed in line with FSA and Cigna guidelines
Monitor turn-around times to ensure contacts are settled within required time scales
Build relationships with internal departments to ensure all resources are utilized to the benefit of the Broker
Actively support all team members and provide resource to enable all operational goals to be achieved

**Experience Required**:
Previous experience of working within sales/revenue generation targeted environment is essential
Demonstrated experience working within a team environment
Experience of working in a multilingual capacity would be beneficial
2 years (plus) sales experience is preferred
Outbound B2B sales experience or a good knowledge of insurance products is preferred
A proven track record of success

**Skills and Qualities**:
Fluent in French and English (fluency also in Spanish if preferred but not essential)
Exceptional interpersonal skills with good verbal and written communication
Ability to work under own initiative and proactive in recommending and implementing process improvements.
Ability to organize, prioritize and manage workload to meet individual and team targets
Customer focused with ability to identify and solve problems
Ability to quickly identify customer needs in a professional and confident manner
Ability to exercise judgement
Maintain a positive attitude and good work ethic
Be flexible and open to change

About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.