Front Desk and Administration Internship in

hace 7 días

Barcelona, España The Student Mobility SL A tiempo completo

Our partner is a bike rental shop in Barcelona, part of an international group based in the Netherlands, with more than 20 years on the market, offering a wide range of bike rental models (city, mountain, road, folding, electric, tandems) and added value services like guided bicycle tours, delivery and pick up service and bike rental stations in partner hotels in the city.

The shop is conveniently located in the old city centre, next to las Ramblas and the old harbour. The shop is open from Monday to Sunday and all through the year. The shop targets corporate or private customers coming in directly or through reservations taken either online or by phone (whatsapp).

**Mission**

To offer travellers visiting Barcelona the best possible touristic mobility experience in Barcelona.

**TASKS**

The intern will attend customers coming to the shop, provide information, procure rental contracts, process payments, hand and receive rental equipment. The student will follow up and update reservations, daily income spreadsheets, stock control and customer online reviews. The intern will be working under the supervision of the General Manager providing permanent feedback on the assigned tasks.
- Customer handling: providing general information to customers regarding

reservations, bike availability, prices, rental conditions, guarantee deposit required,

security tips, places to visit, etc.
- Rental contract procurement and rental equipment handling.
- Income and stock control.
- Customer requests follow-up, reservations and online reviews

**CONDITIONS
The shop can accommodate 2 trainees, working an average of 35 hours per week.

Working schedules include weekends and holidays.

The working time can be organized by splitting the weekly hours into 3,5 full-time days, so that you can also have 3,5 off per week.

200-250€ per month remuneration.

Minimum duration: 4 months

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