Account Technician

Senior Talent Acquisition Consultant at Allianz Commercial We are looking for an Account Technician based in Madrid. Job Details Location: Madrid, Community of Madrid, Spain Employment type: Full-time (Permanent) Seniority level: Entry level Job function: Accounting/Auditing and Finance Industries: Financial Services and Insurance Responsibilities Handle accounts of medium complexity. Review and interpret source underwriting materials regarding completeness of required information— including broker presentation, slips, underwriting files and accounts/claims experience—and if required, escalation to UW in case of missing information. Using all relevant information to accurately and efficiently populate IT system(s) with new and renewed business. Invoice customers and produce all relevant documentation, e.g. policies, certificates, endorsements to broker (or client), co-insurers in a timely and accurate manner. Chase and reconcile premiums exploiting underwriting file and system entries in close collaboration with Credit Control. Liaise with brokers and/or Underwriters, to ensure timely premium payment. Manage own daily, weekly and monthly workflow to ensure key performance indicators and service standards are met. Ensure adherence to risk management and compliance procedure. Develop effective working relationships with internal and external customers, including Underwriting, Accounts / Credit Control, Reinsurance Accounts and Brokers, attending relevant meetings. Support UAT and other tasks. Qualifications Experience in the insurance sector. Alternatively, experience of administrative tasks in other businesses. Preferably, completion of a recognized insurance qualification (or equivalent in the financial services sector). Good knowledge of Microsoft Office applications and experience of relevant business applications and systems. Ability to continuously develop technical and systems knowledge, business and insurance understanding. Basic understanding of relevant products, wordings, terms and conditions and coverages. Basic understanding of policy administration life cycle, including information collection, policy insurance, premium bookings, credit control, cancellation. Good communication (verbal/written) and interpersonal skills. Good time management skills and experience in scheduling tasks in accordance with daily review of priorities. Spanish language skills at a near native level (C1) and English language skills at working knowledge level (B2) – This means you should be able to engage in discussions and understand the main points, comprehend detailed texts and converse easily with English speakers. A willingness to learn and explore how AI can enhance your role and the broader organization is expected. Benefits Hybrid working model – balancing in-person collaboration and remote working. Generous bonus scheme and pension. Lifelong learning – digital learning programs, international career mobility, career development. Flexible working arrangements, health and wellbeing, private healthcare, generous parental leave benefits, flexible benefits for career breaks. Inclusive and sustainable culture – opportunities to shape future that is safe, inclusive, sustainable. Support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits) and helping people return from career breaks with experience that nothing else can teach. We've got your back. Equal Opportunity We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Disability Candidates We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email Recruitment Agencies Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly. Failure to comply could/may result in the disqualification of the candidates and/or the termination of our contract and/or fees not being paid. #J-18808-Ljbffr