Customer Support Agent With Arabic
hace 2 semanas
The Wise Seeker is the leading HR technology company in unbiased talent evaluation.With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.Main ResponsibilitiesManage company communication channels, including chats, emails, and callsIdentify and understand customer needs to ensure high satisfaction levelsRespond to inquiries from new leads and clients via phone, chat, email, and portalProvide timely support to leads and clients within established response timesUpdate CRM systems to maintain accurate records of communications and actionsCollaborate with other departments to resolve inquiries requiring further investigationFollow up with clients and arrange callbacks to enhance satisfaction and resultsWork both independently and as part of a teamAdhere to established processes and proceduresRequired Skills and QualificationsProven experience in customer supportBackground in Forex or Financial Markets is an advantageFluency in Arabic and English (minimum B2 level), spoken and writtenProficiency in Microsoft Office Suite (Word, Excel, Outlook)Strong phone skills and active listening abilitiesAbility to handle pressure and meet deadlinesExcellent communication and presentation skillsFlexibility to work rotating shifts (morning, afternoon, night)Benefits of Working with UsCompetitive remuneration based on qualifications and experience13th salaryComprehensive medical insurance planProvident fundAccess to the company’s group discount programFree on-site parkingIn-house fitness room with available classesModern office in a central Limassol location near the highwayFriendly and diverse work environmentOpportunities for professional growth and developmentHow to ApplyIf you are a dedicated professional with a passion for customer service, we invite you to apply. Please submit your CV along with a cover letter highlighting your experience and skills related to customer support. Click 'Apply Now' to seize this opportunity and start your journey with us.
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Customer Support Agent With Arabic
hace 1 mes
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España Wibit Consulting & Services A tiempo completoIn collaboration we are working with a leading financial services company that is looking to recruit a Farsi-speaking Customer Support Agent for their Limassol office. Location: Limassol office or hybrid if out of Limassol, Cyprus Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Proven customer support experience...
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Customer Support Agent with Farsi
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España Wibit Consulting & Services A tiempo completoIn collaboration we are working with a leading financial services company that is looking to recruit a Farsi-speaking Customer Support Agent for their Limassol office. Location: Limassol office or hybrid if out of Limassol, Cyprus Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Proven customer support experience...
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España Wibit Consulting & Services A tiempo completoIn collaboration we are working with a leading financial services company that is looking to recruit a Farsi-speaking Customer Support Agent for their Limassol office. Location: Limassol office or hybrid if out of Limassol, Cyprus Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Proven customer support experience...
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España buscojobs España A tiempo completoThe Wise Seeker is the leading HR technology company in unbiased talent evaluation.With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.We are efficient, evaluate...
