German Customer Care

hace 1 mes


España Pierce Group A tiempo completo

Recruitments outside Sweden
Pierce is one of Europe’s most successful online retailers. We are currently looking for a Customer Care agent in Barcelona, Spain, where we have opened a brand new Support office near Sagrada Familia.
The team there will provide great support for most of our European markets and we expect it to continue to keep expanding.
Customer Care agents will have the critical task of supporting the Pierce customers. Our clients not only expect great products at the best prices.
They have come to know us as friendly motorcycle experts who love to help people enjoy riding. As part of this experience we provide high quality translated descriptions of all products on our website.
While performing this critical job, you will receive great support from our dedicated Team Leader and team.
Knowledge, skills & abilities:

You have excellent oral and written communication skills in German and English.
You’re patient, empathetic, and passionately communicative. You can put yourself in the customer's shoes and advocate for them when necessary.
You can balance the customers' needs with the needs of our business.
You have strong problem-solving and analytical skills. Pay attention to details and clearly communicate and share solutions with customers and with your colleagues.
You bring a can-do attitude, are solution-oriented, and have a positive mindset.
You have a high level of computer literacy.
Previous experience in Customer Service in a fast-growing online retail environment is considered a plus, as is any affinity with motorcycles

Essential duties & Responsibilities:

You will act as a liaison between Pierce and our customers, resolving questions or issues that our customers might face with accuracy and efficiency.
Your goal is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Specific day-to-day tasks will include:

Answering inquiries and questions via mail and chat according to Pierce standards (no phone).
Handling return cases effectively.
Capturing customer feedback and using that to identify potential improvements in our current processes, systems, and procedures.

Permanent contract
39 hours/week
Yearly salary: 22,000 euros
#J-18808-Ljbffr



  • España Wibit Consulting & Services A tiempo completo

    In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We are excited to partner with a top-rated BPO to recruit German-speaking Customer Care Specialists for a rental booking search engine platform. Join a company renowned for employee satisfaction, offering a fully remote role for experienced customer support professionals based...


  • España Wibit Consulting & Services A tiempo completo

    In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We're excited to work with a highly-rated BPO to recruit German-speaking Customer Care Specialists to support customers of a rental booking search engine platform. This fully remote role is open to applicants residing in Serbia , offering a stable position within a company known...

  • Customer Care Specialist

    hace 4 semanas


    España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a BPO with great employee satisfaction ratings to find experienced German-speaking Customer Care Specialists to join their team . The successful candidates would support customers of financial services company. Position: Customer Care Specialist with German Location: Hungary Work arrangement: remote Employment type:...


  • España Wibit Consulting & Services A tiempo completo

    In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We're excited to partner with a BPO that prioritizes employee satisfaction to find experienced German-speaking Customer Care Specialists who can work remotely from North Macedonia . Join a team dedicated to providing exceptional service to an e-commerce brand's customer base,...

  • Customer Care Specialist

    hace 4 semanas


    España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a BPO with great employee satisfaction ratings to find an experienced German-speaking Customer Care Specialists to work in the office in Croatia. Position: Customer Care Specialist with German Location: Zagreb/ Remote, Croatia Employment type: Full-time DUTIES AND RESPONSIBILITIES: Deliver exceptional customer...


  • España Wibit Consulting & Services A tiempo completo

    In Collaboration, We're Hiring: German-Speaking Remote Customer Care Specialist We are thrilled to partner with a top-rated BPO to recruit German-speaking Customer Care Specialists to provide outstanding support for a well-known cooler manufacturing company . This fully remote role is designed for candidates residing in Serbia , offering an opportunity to...


  • España Wibit Consulting & Services A tiempo completo

    In Collaboration, We're Hiring: Remote German-Speaking Customer Care Specialist in Serbia We are excited to work with a highly rated BPO to recruit German-speaking Customer Care Specialists to support customers of a prominent e-commerce company . This full-time, fully remote position offers a unique opportunity to join a team known for high employee...


  • España Wibit Consulting & Services A tiempo completo

    In Collaboration, We Are Hiring: German-Speaking Customer Care Specialists Join us in creating exceptional customer experiences as we partner with a renowned BPO that prides itself on outstanding employee satisfaction. We are on the lookout for passionate German-speaking Customer Care Specialists who are ready to make an impact while supporting customers of...


  • España Wibit Consulting & Services A tiempo completo

    In Collaboration, We're Hiring: Remote German-Speaking Customer Care Specialist in Serbia We are partnering with a leading BPO renowned for high employee satisfaction to recruit German-speaking Customer Care Specialists . This role is ideal for those looking to support customers of a prominent payments processor from the comfort of their home in Serbia....


  • España Wibit Consulting & Services A tiempo completo

    In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We're excited to partner with a top-rated BPO with outstanding employee satisfaction ratings. We're looking for experienced German-speaking Customer Care Specialists to join their team remotely in North Macedonia . This role is ideal for detail-oriented individuals who enjoy...


  • España Cataloxy A tiempo completo

    Ofertas de empleo B2C Customer Care Specialist (German speaker)Publicada: 16.11.2024. Actual hasta: 30.11.2024Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...


  • España Wibit Consulting & Services A tiempo completo

    In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We are working with a top-rated BPO to recruit German-speaking Customer Care Specialists to support an e-commerce company. This fully remote role is open to qualified candidates based in Serbia , offering a stable environment in a company known for its employee satisfaction....


  • España apply2day A tiempo completo

    DescriptionAre you a German speaker? Are you tired of the constant gloomy weather and you want a little sunshine in your life? Embark on a new adventure where you'll be able to work 100% remotely from all over Greece as a Customer Care Advisor for a multinational BPO company!ResponsibilitiesManaging of incoming callsIdentify and access customers’ needs to...

  • Customer Care Agent DACH

    hace 4 semanas


    España Softbank Investment advisers A tiempo completo

    Customer Care Agent DACH (German speaking)About TravelPerkTravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It’s an all-in-one platform that gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.Job...


  • España Babel Profiles S.L A tiempo completo

    Are you an ambitious, proactive individual ready to advance your career? Our client, a rapidly growing company in the corporate travel industry, is looking for motivated talent to join their team. They offer businesses a one-stop solution for managing and booking travel, providing innovative, tech-driven services. With strong growth and recognition in the...


  • España Kaplan International A tiempo completo

    Company Description Part of Kaplan Inc., the Kaplan Languages Group (KLG) is made up of Kaplan International Languages, ESL Education, and Alpadia Language Schools. Language travel is an inspiring business sector with lots of scope for fun and creative work. Our student’s study from 1 week up to a full academic year and we are proud to welcome language...


  • España Bluebird Care A tiempo completo

    Join our dedicated team at Bluebird Care North Somerset, where we provide high-quality, personalized care to individuals with complex health needs in the comfort of their own homes. We pride ourselves on delivering compassionate, person-centered care that enhances the quality of life for our customers. We are seeking a skilled and compassionate Registered...

  • Care Assistant

    hace 2 meses


    España Bluebird Care A tiempo completo

    Providing Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. What makes us different We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to complex...

  • Live-In Care Assistant

    hace 2 meses


    España Bluebird Care A tiempo completo

    Bluebird Care are proud to be rated outstanding by the CQC. A rating that was awarded to us due to the way we care for both our staff and our customers. While Bluebird Care is a national home care provider, our office is a locally owned family business, run separately to other branches. What we do We're committed to keeping elderly and vulnerable people...

  • Live-In Care Assistant

    hace 2 meses


    España Bluebird Care A tiempo completo

    Bluebird Care are proud to be rated outstanding by the CQC. A rating that was awarded to us due to the way we care for both our staff and our customers. While Bluebird Care is a national home care provider, our office is a locally owned family business, run separately to other branches. What we do We're committed to keeping elderly and vulnerable people...