German Customer Service

hace 4 semanas


España CrowdFarming A tiempo completo

CrowdFarming ist eine nachhaltige und transparente Alternative, die Lebensmittelverschwendung reduziert, eine direkte Verbindung zwischen Erzeuger und Verbraucher herstellt und dabei bewussten Konsum und Planbarkeit der Ernte fördert. Wir haben 2017 begonnen und revolutionieren das Konsumverhalten unserer Kunden jeden Tag ein bisschen mehr.Unser Team wächst schnell und deshalb brauchen wir Unterstützung im Kundenservice in unserem Büro in Madrid.Was werden deine Aufgaben sein?Unseren Kunden mit Rat und Tat zur Seite stehenBearbeitung eingehender Kundenanfragen zur CrowdFarming Philosophie, Bestellungen, Transportfragen uvm. am Telefon, E-Mail und über soziale NetzwerkeUnsere Kunden mit Leidenschaft über bewussten Konsum zu informieren und dabei zu unterstützenZwischenfälle mit einem Lächeln lösen (wir versprechen, dass wir versuchen, sie zu vermeiden, aber das klappt nicht immer)Übersetzung von Texten für unsere WebsiteFreudig und neugierig die täglichen Überraschungen der Landwirtschaft erlebenDein Profil:Deutsch ist deine Muttersprache und du hast gute Spanisch- und EnglischkenntnisseDu hast mindestens 1 Jahr Erfahrung im KundenserviceBerufserfahrung in Vertrieb, Kundendienst, Logistik, Landwirtschaft und/oder Onlinehandel sind erwünschtDu arbeitest selbstständig und bist gleichzeitig ein Team PlayerDu bist flexibel und ehrgeizigDu bewahrst auch in stressigen und unerwarteten Situationen einen kühlen KopfDein Öko-Herz schlägt grün und du möchtest diese Welt revolutionierenWir haben für dich...Einen Arbeitsvertrag für eine 40-Stunden-WocheEine 5-Tage-Woche à 8h (Montag-Sonntag), um unseren Kunden den besten Service zu bieten: Du arbeitest alle 5 Wochen 1 Wochenende und hast dafür am Freitag davor und am Montag danach freiEin internationales, junges und hoch motiviertes Team in einem schnell wachsenden Start-upEine offene Unternehmenskultur, in der Meinungsvielfalt willkommen istMöglichkeit an 2-3 Tagen pro Woche im Homeoffice zu arbeitenDu erhältst 25 €/Monat für laufende KostenMöglichkeit zum Abschluss einer Krankenversicherung.250€ pro Jahr, um dich bei jeder arbeitsbezogenen Ausbildung zu unterstützen, die du machen möchtest.Obst und Gemüse im Büro von unseren Landwirten
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