Customer Experience Specialist
hace 2 semanas
David Kennedy Recruitment is working with a leading Outsourcing / BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Position : Customer Experience SpecialistLocation : Valencia, SpainEmployment type : Full-time (39h)Remuneration : Base salary.DUTIES AND RESPONSIBILITIES :Communicate with customers through various channels such as phone, email, chat and social mediaShowcase extraordinary communication skills such as listening, empathy and can personalize every customer conversationGuide customers with their questions and ensure they are offered the right solution leaving a big smile on their faceIdentify and address customer needs to escalate internally to improve and/or develop processesThrive for sky-high performances focusing on the most important KPIs: Customer Satisfaction, quality and productivityMaintain customer satisfaction and retention through impactful customer experienceREQUIREMENTS :Excellent Dutch (C2) speakers with C1 English levelSmart and enthusiastic problem-solver with a keen eye for customer serviceCalm and empathetic when dealing with (difficult) customersCurious and love to investigate and use their creative problem-solving skills to ensure customer satisfactionTarget-driven and trying to exceed expectationsBENEFITS :Excellent remuneration package based on experience, skills and performanceShifts between 9:00 and 23:00 — here the preference is to have some people dedicated for the late night shift (14:00 - 23:00).Full-time contract of 39 hours per weekFully on-site (no remote work possibilities)Being a part of a dynamic and international team (25+ nationalities)Benefit program which includes free breakfast/lunch, sports classes, Spanish classes, Friday drinks, and the coolest team eventsHigh performance culture to kickstart your career and potentially grow within the organizationSupport with the Spanish administration
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España buscojobs España A tiempo completoJoin our team at PLP Group as a Danish Customer Experience Specialist and be part of our mission to simplify life for our customers. PLP Group is a leading provider of customer and employee engagement solutions, as well as business process outsourcing and on-demand services. With our commitment to delivering exceptional customer service, we are looking for...
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Customer Experience Specialist
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España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more responsibility over the project design....
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Customer Experience Specialist
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España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company. Position: Customer Experience Specialist Location: Valencia, Spain Employment type: Full-time (39h) Remuneration: Base salary. DUTIES AND RESPONSIBILITIES:...
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España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company. Position: Customer Experience Specialist Location: Valencia, Spain Employment type: Full-time (39h) Remuneration: Base salary. DUTIES AND RESPONSIBILITIES:...
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Customer Experience Specialist
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España buscojobs España A tiempo completoOur company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. David Kennedy Recruitment is working with a leading Outsourcing / BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech...
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Customer Experience Specialist
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España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company. Position: Customer Experience Specialist Location: Valencia, Spain Employment type: Full-time (39h) Remuneration: Base salary. DUTIES AND RESPONSIBILITIES:...
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España Wibit Consulting & Services A tiempo completoIn collaboration, we are excited to work with a top Outsourcing/BPO company on an innovative journey to bring a German-speaking B2B Customer Experience Specialist to their Valencia offices to support a growing fintech scale-up project This role offers the unique opportunity to shape the customer experience project design and bring your ideas to life....
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España buscojobs España A tiempo completoPosition : Customer Experience Specialist (German)Location : Valencia, SpainEmployment type : Full-timeRemuneration : Base salary.DUTIES AND RESPONSIBILITIES :Support B2B customers over the phone, email, and chatCommunicate with customers to find the best solution to their problemConstantly brainstorm with your colleagues to improve the Customer Experience;...
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España Cross Border Talents A tiempo completoJoin Our Team as a Customer Experience Specialist in Valencia Position: Customer Experience Specialist Location: Valencia, Spain Employment Type: Full-time (39 hours) Compensation: Competitive base salary ________________________________ Are you passionate about delivering exceptional customer service? Join our dynamic team in Valencia as a Customer...
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