Senior Call Center Trainer | Onboarding

A fast-growing tech-enabled business services company in San Fernando is seeking an Experienced Call Center Trainer. You will deliver high-impact training programs, facilitating new hire training and evaluating training effectiveness. The role requires a strong background in BPO training, with excellent facilitation and communication skills. Join a company...

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

A leading business services company in San Fernando, Spain, is seeking a skilled Contact Center Trainer to deliver high-impact training programs for agents. This role encompasses developing engaging materials, conducting onboarding, and evaluating effectiveness while fostering a supportive environment. The ideal candidate will have a bachelor’s degree,...

A leading business services company in San Fernando, Spain, is seeking a skilled Contact Center Trainer to deliver high-impact training programs for agents. This role encompasses developing engaging materials, conducting onboarding, and evaluating effectiveness while fostering a supportive environment. The ideal candidate will have a bachelor’s degree,...

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

Position OverviewMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

A leading tech-enabled business services company seeks an Experienced Call Center Manager in San Fernando, Spain. The role involves overseeing daily operations of a high-volume contact center and driving performance while ensuring client satisfaction. Ideal candidates will have a Bachelor’s degree in a related field and over 5 years of contact center...

Overview MCI is a full-time, tech-enabled business services company delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across multiple industries. Our contact centers use on-site and remote agents to enhance customer journeys, drive scalability and reduce costs. We’re looking...