BPO Contact Center Trainer

A leading business services company in San Fernando, Spain, is seeking a skilled Contact Center Trainer to deliver high-impact training programs for agents. This role encompasses developing engaging materials, conducting onboarding, and evaluating effectiveness while fostering a supportive environment. The ideal candidate will have a bachelor’s degree,...

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

Position OverviewMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

A global business services provider based in Spain seeks an Experienced Call Center Trainer to develop impactful training programs for agents. The role requires at least 3 years of experience in a BPO or contact center and strong communication skills. Responsibilities include designing training materials, conducting assessments, and providing post-training...

Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...

Full-TimeMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...

Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...

Full-TimeMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...

A leading tech-enabled business services company seeks a results-oriented Contact Center Manager in San Fernando, Spain. This role involves overseeing daily operations of the BPO contact center, ensuring operational efficiency, and achieving client satisfaction. Applicants should have a bachelor's degree and at least 3 years of leadership experience in a...

A leading tech-enabled business services company seeks a results-oriented Contact Center Manager in San Fernando, Spain. This role involves overseeing daily operations of the BPO contact center, ensuring operational efficiency, and achieving client satisfaction. Applicants should have a bachelor's degree and at least 3 years of leadership experience in a...