CUSTOMER SERVICE REPRESENTATIVE CON INGLÉS

hace 1 semana


Valencia, España Super Deporte A tiempo completo

Overview Customer Service Representative con dominio alto de Inglés. Imprescindible experiencia en el puesto y dominio de Inglés. Responsibilities Brindar atención telefónica según cada paciente y registrar las llamadas en el CRM interno. Resolver consultas médicas y de pacientes. Registrar y actualizar cada uno de los centros de extracción/depósito. Tramitar ofertas de la empresa para empleados, familiares y amigos. Soporte al Cliente: Gestionar las consultas de pacientes/clientes nacionales e internacionales sobre pruebas generales y clientes nacionales. Actualizar las plantillas de correo electrónico según la demanda interna. Supervisar el proceso de cada servicio prestado para asegurar su óptima calidad. Soporte General: Registrar pacientes o nuevos colaboradores en la base de datos interna NAVISION. Proceso de facturación y reembolso de pacientes según cada cliente (paciente, clínica...). Apoyar al departamento de administración para resolver los pagos pendientes de los clientes. Asistir a los equipos comerciales nacionales/internacionales. Tareas logísticas: Organizar recogidas y entregas nacionales/internacionales y fuera de la UE de muestras biológicas. Realizar el seguimiento de los envíos. Informar al departamento de logística y a los clientes externos sobre nuestros días festivos para asegurar la recepción de las muestras en el tiempo adecuado. Benefits Salario competitivo de entre 25.000€ y 27.000€ Ambiente de trabajo inclusivo y colaborativo Oportunidades para el desarrollo profesional La oportunidad de hacer una diferencia en la vida de las personas a través de su trabajo Requisitos mínimos El/la candidato/a seleccionado deberá cumplir los siguientes requisitos: Experiencia previa en un puesto de atención al cliente o ventas. Excelentes habilidades de comunicación verbal y escrita Fuertes habilidades de resolución de problemas Habilidad para trabajar bien en equipo Habilidad para manejar múltiples tareas y priorizar eficientemente Alto nivel de profesionalismo y cortesía Conocimiento del sector de la salud será una ventaja Empleos similares Teleoperadores para (en Alemán - Francés) GEVEKOM CUSTOMER SERVICES ESPAÑA GEVEKOM CUSTOMER SERVICES ESPAÑA Customer Service con Ingles y Frances Bilingüe Adecco GEVEKOM CUSTOMER SERVICES ESPAÑA GEVEKOM CUSTOMER SERVICES ESPAÑA Agente de atención al cliente (m/f/d) - Moda y Lifestyle - Alemán + idiomas nórdicos - Home office al 100 % GEVEKOM CUSTOMER SERVICES ESPAÑA #J-18808-Ljbffr



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