Barcelona, Spain Assistant Site Director
hace 1 semana
Position: Barcelona Assistant Site DirectorWeekly Hours: Full Time Contract Position - Monday to Sunday (flexible)Dates of Contract: December 16, 2024 - July 31, 2025Location: Barcelona, SpainABOUT US:At CIS Abroad, we believe that education abroad offers students the best chance to realize their potential and change their world. We’re a nationally recognized organization that offers transformative study, intern, short-term, and custom programs across the globe. Our shared values--Passion, Fun, Cultural Competence, Trust, Change & Growth--form the foundation for all we do, and we look for employees who embody these values in their personal and professional lives.POSITION OVERVIEWThe Barcelona Assistant Site Director (ASD) is a full time contracted position responsible for assisting CIS Abroad with on site programming and operations in Barcelona, Spain. A few of the ASD’s primary responsibilities include: overseeing logistics, helping to maintain positive partner/university relations, and student support services and operations for CIS Abroad in Barcelona. The ASD will work with US based staff, and Spain based staff to ensure that the company is delivering safe, consistent, and high value programs that are in line with the values and the mission of the organization. This individual must be legally able to work in Barcelona and must live in or near the city.SPECIFIC DUTIESStudent SupportAssist in the coordination of arrival logistics and in the running of the program orientations (pre-arrival and on-site)Engage with students on-site, following the guidelines in the ‘Checklist for Onsite Delivery’ according to the On site Service ExpectationsAirport PickupsWarm Program WelcomeDeliver The Local Life Excursions / ActivitiesAssist to conduct check insAssist to Farewell CelebrationsAssist to deliver Program EvaluationsRemain in close contact with students throughout their program addressing issues when they ariseRespond to student’s questions through Whatsapp groupMaximize the student experience with resources and reflectionsOversee cultural program deliveryHelp to remedy any issues should they ariseHelp resolve issues that happen in student housingHelp to check students into housing, and give them a housing orientationAssist with Health and SafetyMitigate/manage risks in the local environment, including potential issues on program excursionsFollow local safety and emergency protocolCommunicate current and reliable information concerning health and safety to program participants and CIS Abroad StaffRemain reachable by mobile phone when program participants are experiencing a true emergencyWork closely with local resources, Site Director, US-based International Operations Management and/or emergency response team as problems or emergencies happen on siteEnforce the CIS Abroad code of conduct when appropriateMarketing and PromotionTake pictures and record video when delivering program activitiesShare pictures and videos through our Asset’s managerSchedule and Publish content in the local Instagram AccountCommunicationsCheck emails regularly – and agrees to respond to emails within 24 hours to acknowledge receipt, even if an answer is not immediately available.Remain available by telephone throughout working hours and check voicemails regularly when this is not possible.Checking WhatsApp business and responding to studentsSUCCESS TARGETSIncident report protocol is followed 100% of the timeOn-site Risk Management plan remains updated and is followed 100% of the timeCIS Checklist implementation - on time and on budget, 90% of the timeExcursions are delivered on budget and on scheduleREQUIRED QUALIFICATIONS & SKILLSExcellent computer skills. Functional knowledge of Google Suite, Microsoft Suite.Bachelor’s degreeFluency in English and SpanishExperience working with international students, preferably US university students in the field of International EducationAptitude to thrive without a routine or daily supervisionTeam player with a rockin’ sense of humorMust have a positive attitudeOutgoing, flexible, reliable, honest with an open mindMust be willing to undergo background checkLive in BarcelonaPREFERRED QUALIFICATIONS & SKILLSGood photography skillsComfortable working with tight deadlines in non-traditional office settingsInternational study/intern/volunteer/work/travel experienceFirst Aid trainingCOMPENSATION$2,500 USD per month with an average of 160 hours per month plus flexibility upon emergencies.Part of the job will require working during weekends (hours will be compensated during the week)Compensation to be paid through a US Bank WireCIS Abroad provides equal opportunity to all people regardless of age, race, religion, color, sex, gender, sexual orientation, national origin, or physical or mental disability. Equal opportunity applies to hiring, placement, promotion, salary determination, and all other conditions of employment.
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