IT Support

hace 1 mes


España Green Eagle Solutions SL A tiempo completo

Green Eagle Solutions is a rapidly growing tech company for the renewable energy sector accelerating the green energy transition by enabling fully autonomous renewable energy operations.Our SaaS platform, ARSOS, seamlessly integrates with all types of renewables, employing RPA-based remote commands to enhance operational scalability and profitability and currently handling 30% of all the renewable energy in Spain.This solution allows green energy production to be more efficient and sustainable, bringing closer the goal of achieving a carbon-neutral world.Job OverviewWe are looking for a Customer Support Technician with 1-2 years of experience to assist our customers with any issues they may have using our products and services.As a Customer Support Technician, you will be responsible for resolving customer incidents, monitoring server status, and providing assistance in the use of our systems to users. To be successful in this role, you'll also need to be an excellent communicator who can build trust with our customers.Ultimately, you will be helping to build our reputation as a company that provides excellent customer support for all our after-sales processes.ResponsibilitiesRotating shift 24/7 (morning, afternoon, night) phone and email assistance for troubleshooting.Troubleshoot systems to determine technical issues and fix them within the guidelines of the SLA.Building and nurturing a strong relationship with our clients to ensure the highest customer satisfaction.Providing assistance in the use of our systems to users.Monitoring server status to identify opportunities to improve performance and execute preventive maintenance tasks to assure maximum performance and minimize incidents.Ensuring backups are reliable and periodically up to date as described in the SLA.Experience/Skills RequiredThe ideal candidate should have a technical degree in IT or engineering or equivalent experience in the administration and troubleshooting of the following:OS Microsoft and Linux management.Databases Oracle, SQL Server, and MySQL.Data Analytics (Excel and PowerBI).Customer-oriented skills.Must be able to communicate effectively in English (oral and written). Level C1.Availability to work in rotating overnight shifts.Experience in SCADA systems.Experience in the energy sector.Experience using help desk software and remote support tools: ticket management and tracking systems (such as Zendesk, Freshdesk, or Salesforce Service Cloud) to manage customer queries and issues.Excellent communication and problem-solving skills.Multi-tasking abilities.Patience when handling tough cases or customers.Time management and focus on detail.Be open-minded and able to work in a constantly changing and growing context.Why work at Green Eagle?Voted a Great Place to Work by our team members.Contribute to the green energy transition and have a sense of purpose in your work.Flexible compensation including discounts on childcare, transport, and meals.This is an awesome opportunity to speed up your professional career and challenge yourself while doing something meaningful for the future
#J-18808-Ljbffr


  • IT Support

    hace 4 semanas


    España Page Personnel España A tiempo completo

    Conocimientos básicos de IT, HW & SW. - Gestión de usuarios en AD. - Gestión de usuarios en Citrix. - Gestión de accesos Aplicaciones. - Conocimientos básicos de Servidores Windows. IT Support |Cliente final ubicado en el centro de Madrid - Grado Medio en Informática. - Concoimientos en las tecnologías mencionadas anteriormente. - Ganas de...

  • It Support

    hace 1 mes


    España Salve.Inno Consulting A tiempo completo

    Job Overview As an IT Support Specialist , you will be responsible for providing technical assistance to clients with service contracts, addressing a wide range of hardware, software, and network issues. You'll use tools like TeamViewer and FreshDesk to troubleshoot and manage support tickets effectively, ensuring swift resolution and clear communication...

  • IT Support

    hace 2 semanas


    España Page Personnel España A tiempo completo

    Brindar soporte técnico y educativo desde la oficina de acuerdo con la metodología, contenidos y estándares de calidad definidos por la empresa. - Soporte a los clientes y miembros del equipo desde la oficina. - Proporcionar soporte remoto a los clientes y miembros del equipo. - Programación de entrega de servicios - Gestión de proyectos Oportunidad...

  • IT Project Support

    hace 1 mes


    España ARHS A tiempo completo

    IT Project Support Full-time Company Description Arηs is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations , focusing on state-of-the-art software development, digital trust, cloud, data science, mobile development, machine learning and infrastructure services. We are composed of 16...

  • IT Support Engineer

    hace 4 semanas


    España Vets Hired A tiempo completo

    We are seeking an IT support engineer to join our skilled team providing managed IT services. You will be responsible for the installation, maintenance and support of client networks. Requirements and experience working with: - Windows servers and workstations support and troubleshooting experience - Microsoft 365 Administration - Hyper-V and VMware -...

  • It Support Technician

    hace 2 semanas


    España buscojobs España A tiempo completo

    Job DescriptionWe’re seeking an experienced IT support technician to join us on this journey, using their technology skills to make us even more efficient. In this role, the support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of...


  • España CompuGroup Medical A tiempo completo

    Compu Group Medical delivers important software to improve health and the quality of life. We build bridges between physicians, pharmacies, health insurances, laboratories, rehab & care facilities, and hospitals and help them to optimally treat people. We are looking for an IT Support Professional for our Global IT team, who will gives support mainly to...

  • IT Support Technician

    hace 3 semanas


    España Capital Recruit A tiempo completo

    Are you passionate about providing exceptional IT support to clients? Do you thrive in a fast-paced environment where your technical expertise makes a real difference? We are seeking a skilled Desktop and Network Support Technician to join our team within the Operations Division, Division 4 of our organization. Your primary goal will be to deliver timely,...

  • It Support Specialist

    hace 2 semanas


    España buscojobs España A tiempo completo

    The applicant will support end-user technologies, including desktops, printers, mobile phones, office audiovisual devices and local area networks and systems of all types, providing technical support and ensuring the whole company IT system runs smoothly.Main responsibilities :Installing, configuring and maintaining computer systems, software, networks,...


  • España Smartenergy Renewables Deutschland GmbH A tiempo completo

    The applicant will support end-user technologies, including desktops, printers, mobile phones, office audiovisual devices and local area networks and systems of all types, providing technical support and ensuring the whole company IT system runs smoothly. Main responsibilities:Installing, configuring and maintaining computer systems, software, networks,...

  • It Support Technician

    hace 3 semanas


    España Capital Recruit A tiempo completo

    Are you passionate about providing exceptional IT support to clients? Do you thrive in a fast-paced environment where your technical expertise makes a real difference? We are seeking a skilled Desktop and Network Support Technician to join our team within the Operations Division, Division 4 of our organization. Your primary goal will be to deliver timely,...

  • IT Support Engineer

    hace 1 mes


    España Remote People A tiempo completo

    Horizons is representing our client - A multinational IT consultancy company to hire a IT Support Engineer based in Hong Kong. Over the last two decades we’ve helped thousands of multinational companies to set up and operate smoothly and securely in APAC countries by providing turnkey IT solutions, compliance services, and outsourcing through highly...

  • IT Support Engineer

    hace 4 semanas


    España Remote People A tiempo completo

    Horizons is representing our client - A multinational IT consultancy company to hire a IT Support Engineer based in Hong Kong. Over the last two decades we’ve helped thousands of multinational companies to set up and operate smoothly and securely in APAC countries by providing turnkey IT solutions, compliance services, and outsourcing through highly...

  • IT Support Engineer

    hace 4 semanas


    España Remote People A tiempo completo

    Horizons is representing our client - A multinational IT consultancy company to hire a IT Support Engineer based in Hong Kong. Over the last two decades we’ve helped thousands of multinational companies to set up and operate smoothly and securely in APAC countries by providing turnkey IT solutions, compliance services, and outsourcing through highly...

  • It Support Engineer

    hace 1 mes


    España Remote People A tiempo completo

    Horizons is representing our client - A multinational IT consultancy company to hire a IT Support Engineer based in Hong Kong. Over the last two decades we've helped thousands of multinational companies to set up and operate smoothly and securely in APAC countries by providing turnkey IT solutions, compliance services, and outsourcing through highly skilled...

  • IT Support Professional

    hace 4 semanas


    España Cgm Systemhaus A tiempo completo

    Time left to apply: End Date: November 30, 2024 (11 days left to apply) Job Requisition ID: JR104896 CompuGroup Medical delivers important software to improve health and the quality of life. We build bridges between physicians, pharmacies, health insurances, laboratories, rehab & care facilities, and hospitals to help them optimally treat people. We are...

  • It Support Administrator

    hace 2 semanas


    España buscojobs España A tiempo completo

    We're looking for an experienced IT Support Administrator. The IT Support Administrator is integral to the smooth functioning of the company's technology systems, providing essential support to ensure all users can perform their roles effectively. This position requires a proactive individual who can manage and resolve technical issues, ensuring minimal...


  • España AstraZeneca GmbH A tiempo completo

    Location: Barcelona (On-site).Responsible for the end user experience and delivery of end user IT services, this role will perform the day-to-day front of house onsite IT activities to ensure Customer Experience, Service Excellence & Design, and Site IT Technical Team objectives are met. You will be accountable for ensuring the effective delivery of...


  • España DHL A tiempo completo

    Is IT your passion? Logistic is future! IT Passion and your future in DSC Supply Chain Valencia center of excellence, the better place to work! Top Employer Certified Spain and Europe IT Support Specialist Role Purpose The primary purpose of this IT Support Specialist is to provide L1 application and service support to the business, to have a detailed...

  • It Support Analyst

    hace 2 semanas


    España buscojobs España A tiempo completo

    REQUIREMENTS :Associates or Bachelors degree in Information Systems, or 5+ years of relevant experience.Must be a U.S. Citizen, meet the U.S. Department of States definition of a U.S. Person, and be able to obtain a Secret Level Security Clearance.Familiarity with DCSA, ITAR, CUI handling, and CMMC certification is preferred.JOB DESCRIPTION :The IT Support...