Customer Care Advisor in Lisbon
hace 3 semanas
Your responsibilities and impact as a Customer Care Advisor will be:
Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by:
Answering incoming queries from customers.
Identifying issues and providing solutions.
Ensuring a high level of customer satisfaction.
Recording data in the CRM system.
Providing ad-hoc support.
Being a team player and participating in the success of the team and project.
Skills, qualifications and interests you need to succeed in this role:
A native level of German and at least a B2 level of English.
Knowledge of the value and impact that a good customer experience can create.
Being an attentive listener, comfortable and skillful at communicating with people.
Having a drive for excellence and professionalism.
Being a real team player and committed to your work.
Excitement about intercultural communication and the expatriate lifestyle.
Living in or willing to relocate to Lisbon for an international career and life experience.
Having a valid Portuguese work permit (required).
What’s in it for you?
Long-term opportunity.
Working hours in rotating shifts depending on the project.
A package in line with the market: 1100€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation costs + Private Health Insurance and dental plan (after six months).
If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay).
Opportunity to be part of a challenging and fast-paced environment.
Possibility to collaborate with some of the biggest brands in the industry.
A multicultural and international environment.
Fully paid training, professional development and career evolution.
Your future Company:
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50,000 employees.In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.
#J-18808-Ljbffr
-
Customer Care Advisor in Lisbon
hace 1 mes
España Blu Selection A tiempo completoYour responsibilities and impact as a Customer Care Advisor will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by Answering incoming queries from customers Identifying issues and providing solutions Ensuring a high level of customer...
-
Working in Lisbon: Customer Care Advisor
hace 3 semanas
España Blu Selection A tiempo completoYour responsibilities and impact as a Customer Care Advisor will be: A native level of German and at least a B2 level of English Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism Being a real team...
-
Working in Lisbon: Customer Care Advisor
hace 1 semana
España Blu Selection A tiempo completoYour responsibilities and impact as a Customer Care Advisor will be:A native level of German and at least a B2 level of EnglishKnowledge of the value and impact that a good customer experience can createBeing an attentive listener, comfortable and skillful at communicating with peopleHaving a drive for excellence and professionalismBeing a real team player...
-
Logistics Customer Advisor in Lisbon
hace 4 semanas
España Blu Selection A tiempo completoLogistics Customer Advisor in Lisbon (German Speaker) Your responsibilitiesand impact will be:In this position, you would be a Customer Service Representative for one of the worldwide largest package delivery companies which provides specialized transportation. Every day, they manage the flow of goods, funds, and information in more than 200 countries and...
-
Technical Product Advisor in Lisbon
hace 1 semana
España Blu Selection A tiempo completoTechnical Product Advisor in Lisbon (German Speaker)Your responsibilities and impact as a Technical Support Agentwill be:Being a mentor and presenting product/service information to the customersProviding the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or...
-
Customer Care Associate in Lisbon
hace 2 semanas
España Blu Selection A tiempo completoYour responsibilities and impact as a Customer Service Agent in Lisbon will be:Being a mentor to consumers in different fields (there are several projects)Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media;Delivering calm and...
-
Customer Care Associate in Lisbon
hace 3 semanas
España Blu Selection A tiempo completoYour responsibilities and impact as a Customer Service Agent in Lisbon will be: Being a mentor to consumers in different fields (there are several projects) Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media; Delivering calm...
-
Customer Care Specialist in Lisbon
hace 3 semanas
España Blu Selection A tiempo completoYour responsibilities and impact asCustomer Care Specialistwill be: Satisfy Customers in different matters (phone, chat and E-Mail) Being responsible for the positive reputation of a major brand Acting in the interest of the customer and the company to resolve complaints mutually with a compromise Skills, qualifications and interests you need to...
-
B2B Sales Advisor for Microsoft in Lisbon
hace 3 semanas
España Blu Selection A tiempo completoB2B Sales Advisor for Microsoft in Lisbon (German Speaker) Your responsibilities and impact will be:Answering questions regarding products and services via phone (80% inbound, 20% outbound) and emailSupporting the clients who are mostly small and medium-sized companies in the sectors of health care, industry, administration, trade, finance and...
-
Customer Advisor in Lisbon
hace 2 semanas
España Blu Selection A tiempo completoIf living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match! We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again.Your responsibilities and impact as...
-
Customer Advisor in Lisbon
hace 3 semanas
España Blu Selection A tiempo completoIf living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match! We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again.Your responsibilities and impact as...
-
Social Media Customer Advisor in Lisbon
hace 2 semanas
España Blu Selection A tiempo completoYour responsibilities and impact as a Customer Service Agent will be:Providing customer service via social mediaSupporting customers by providing product informationProfessional usage consulting for the productsProcessing of warranty casesSkills, experiences and interests you need to succeed in this role:A native level of German and a good level of...
-
Social Media Customer Advisor in Lisbon
hace 7 días
España Blu Selection A tiempo completoYour responsibilities and impact as a Customer Service Agent will be:Providing customer service via social mediaSupporting customers by providing product informationProfessional usage consulting for the productsProcessing of warranty casesSkills, experiences and interests you need to succeed in this role:A native level of German and a good level of...
-
Social Media Customer Advisor in Lisbon
hace 2 días
España Blu Selection A tiempo completoYour responsibilities and impact as a Customer Service Agent will be:Providing customer service via social mediaSupporting customers by providing product informationProfessional usage consulting for the productsProcessing of warranty casesSkills, experiences and interests you need to succeed in this role:A native level of German and a good level of...
-
Traveler Advisor in Lisbon
hace 3 semanas
España Blu Selection A tiempo completoYour responsibilities and impact as a Customer Service Agent in the travel industry will be: Booking management (altering, cancelling or creating new reservations) via phone, email, and chat. Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests. Managing the...
-
Traveler Advisor in Lisbon
hace 3 semanas
España Blu Selection A tiempo completoYour responsibilities and impact as a Customer Service Agent in the travel industry will be: Booking management (altering, cancelling or creating new reservations) via phone, email and chat. Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests. Managing the...
-
German Customer Care Advisor in Greece
hace 5 días
España apply2day A tiempo completoDescriptionAre you a German speaker? Are you tired of the constant gloomy weather and you want a little sunshine in your life? Embark on a new adventure where you'll be able to work 100% remotely from all over Greece as a Customer Care Advisor for a multinational BPO company!ResponsibilitiesManaging of incoming callsIdentify and access customers’ needs to...
-
Live-In Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoBluebird Care are proud to be rated outstanding by the CQC. A rating that was awarded to us due to the way we care for both our staff and our customers. While Bluebird Care is a national home care provider, our office is a locally owned family business, run separately to other branches. What we do We're committed to keeping elderly and vulnerable people...
-
Live-In Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoBluebird Care are proud to be rated outstanding by the CQC. A rating that was awarded to us due to the way we care for both our staff and our customers. While Bluebird Care is a national home care provider, our office is a locally owned family business, run separately to other branches. What we do We're committed to keeping elderly and vulnerable people...
-
Customer Service Agent for Eye Products in Lisbon
hace 1 semana
España Blu Selection A tiempo completoCustomer Service Agent for Eye Products in Lisbon (German Speaker)Your responsibilities and impact as a Customer Care Advisorwill be:A native level of German and at least a B2 level of EnglishKnowledge of the value and impact that a good customer experience can createBeing an attentive listener, comfortable and skillful at communicating with peopleHaving a...