Customer Care Specialist in Lisbon

hace 3 semanas


España Blu Selection A tiempo completo

Your responsibilities and impact asCustomer Care Specialistwill be:


Satisfy Customers in different matters (phone, chat and E-Mail)


Being responsible for the positive reputation of a major brand


Acting in the interest of the customer and the company to resolve complaints mutually with a compromise


Skills, qualifications and interests you need to succeed in this role:


You are a native German Speaker


You have completed your school education


You have at least an English level of B2 or B1 (depends on the position)


Having a validwork permit for Portugal(required)


You are open minded and looking for a job abroad


What’s in it for you?


Type of contract: a long-term fixed term contract, renewable every year


Working hours: full time (40h/week)


Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule


Salary conditions (*) – 2 options:


Including free accommodation (shared flat, all bills included): 950€ gross/month


Excluding accommodation: 1350€ gross/month


For international candidates:


Reimbursement of your initial flight expenses after 9 months


Airport pick up


Yearly two-way flight ticket back to your home country (within the EU)


Help in paperwork, opening bank account, etc. upon your arrival


Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company


Real career opportunities in different career paths


(*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)
What should you expect from living in Lisbon?


A colourful city view and a rich cultural history


Pros of living in a European capital on a budget


Delicious Portuguese cuisine and famous cafe culture


Friendly people, good vibes and a happy-go-lucky urban life


Warm climate all year and a sunny beach life next to the Atlantic


A large English-speaking local community and international environment


Your Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you
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