Onboarding & Training Specialist - English & German Speaking (M/F)

hace 1 mes


España LoungeUp A tiempo completo

Have you ever booked a hotel online? Then you’ve probably used D-EDGE without knowing it.Mission : Every day, we help more than 18,000 hotels worldwide to develop their online visibility and sales through leading-edge cloud-based e-commerce solutions.As a subsidiary of the Accor group, D-EDGE simplifies the life of independent hotels and hotel chains alike.Figures : D-EDGE Is the European No1 and World No3 hotel distribution technology provider in hospitality. With a team of more than 500 experts located in over 20 countries, D-EDGE provides localized support, services, and tools. With its global network of 500+ partners, D-EDGE’s ever-expanding ecosystem is a positive place to do business and grow.At D-EDGE we are driven by these 4 key values:We care about people #PEOPLE FIRSTWe dare to share #OPEN COMMUNICATIONWe go the extra mile #GO BEYONDJob DescriptionEnsure successful activation/implementation for D-Edge Suite of products following in detail given guidelines and checklist in respect of the SLA, as well as guiding and animating training sessions to the D-EDGE customers.After the Sales Manager, be the first contact for new hotels, understanding the client’s needs and providing the best services needed.Set-up products included in the contract for the hotel.Ensure processes are followed for smooth activation/implementation.Follow the onboarding journey.Collect by Account Manager/Sales, and the client, all the info required for a proper product configuration.Record and update all activation/implementation tasks and status into Salesforce CRM.Log tickets properly in Salesforce CRM for all issues encountered during activation/implementation.Keep up with D-EDGE products and features evolutions.Manage online or on-site training.Understand and analyse the customer's need.Preferred ExperienceThe job has been tailored for you if:You are proactive and can work independently.You are flexible, and have strong analytical skills and an eye for detail.Problem-solving.Teamwork.Outstanding communication and writing skills.Experience with b2b technology company or hotels.Knowledge of the Hospitality, GDS or OTA.Google Suite.You are fluent in English and German.The icing on the cake:Training and teaching experience is a plus.D-Edge is Remote Friendly: 2 days in the office/week.Health insurance.Accor Employee Card: Discount on hotel bookings.12 days per year to get involved in NGO projects.Career development: we want you to progress and be free to choose which direction you want to grow. There are also opportunities for internal moves.Recruitment ProcessTelephone interview with Talent Acquisition TeamLet's get to know each other (~30 or 45 minutes)First interview with Erica De Vecchi, Onboarding Team Leader Italy/CEEAn opportunity to talk about your background and motivations and to introduce you to the position, our technical ecosystem, and our ambitions. (~ 60 minutes)Last interview with Eliana Gazzetta, Global Head of OnboardingCulture fit (~40 minutes)... and welcome to D-EDGE :)Please be aware that we will be asking for work references.D-EDGE is an equal-opportunity employer. We do not discriminate based on: race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, handicap, veteran status, genetic information, marital status, or any legally protected status.
#J-18808-Ljbffr



  • España D-EDGE A tiempo completo

    Have you ever booked a hotel online? Then you’ve probably used D-EDGE without knowing it.Mission : Every day, we help more than 18,000 hotels worldwide to develop their online visibility and sales through leading-edge cloud-based e-commerce solutions.As a subsidiary of the Accor group, D-EDGE simplifies the life of independent hotels and hotel chains...

  • Customer Representative

    hace 2 semanas


    España buscojobs España A tiempo completo

    Sales Representative (f/m/d)Full TimeLocation: Barcelona, CataloniaCompany: Beckman Coulter DiagnosticsDate: 14.11.2024Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to ...German Speaking Sales...


  • España Language Matters A tiempo completo

    Our client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions.Your responsibilities will...


  • España Language Matters A tiempo completo

    Our client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions.Your responsibilities will...


  • España Language Matters A tiempo completo

    Our client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions.Your responsibilities will...


  • España Amspace Recruitment Consultancy A tiempo completo

    AMSpace Recruitment Consultancy transforms talent acquisition into a strategic advantage. With a focus on placement, headhunting, executive search, and embedded recruitment, we propel companies toward growth. Specializing in Aerospace and Defense, Tech, Engineering, Manufacturing, Energy, and more.Job Title: Sales Representative Specialist (Swiss-German...


  • España German-World.com, Inc A tiempo completo

    Workster collaborates with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Account Manager for their Málaga office.Your RoleFull managerial responsibility of a portfolio of German SME clients with clear focus on portfolio growth and long-term account retention strategyIdentify client needs with products and services and sell...


  • España mytraffic A tiempo completo

    Started in France in 2016, Mytraffic's mission is to empower commerce professionals with the best location analytics and insights to be smarter every day and design the best experiences in physical locations.We already serve more than 500 customers in many different sectors (Retail, Real Estate, Consulting Companies, Cities…) all over Europe to help them...


  • España German-World.com, Inc A tiempo completo

    German-speaking Business Developer RepresentativeWorkster collaborates with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Business Developer Representative for their Barcelona office. As a Business Developer Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers,...


  • España Wibit Consulting & Services A tiempo completo

    In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We are excited to partner with a top-rated BPO to recruit German-speaking Customer Care Specialists for a rental booking search engine platform. Join a company renowned for employee satisfaction, offering a fully remote role for experienced customer support professionals based...


  • España Sitel Corp. A tiempo completo

    Join Our Team as a German-Speaking Customer Service Specialist!Drive Your Career Forward!Are you ready to embark on an exciting international project with a leading medical technology brand? We’re on the lookout for a customer-oriented, proactive individual with native or bilingual German and advanced English skills!What We Offer:Enjoy stability in a...


  • España Recruitment Direct A tiempo completo

    German Speaking Telesales Agent - Office based Barcelona, Spain €35,000 + commission = OTE €40,500 per year gross + excellent holidays. This is a Monday to Friday role, 40 hours per week. Excellent opportunity to join this leading company in their industry. This role involves outbound sales calls to retailers - b2b, contacting potential customers to...


  • España Language Matters A tiempo completo

    Are you a German speaker living in Manchester and looking for a new role using your Customer Service skills? Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team. In this role you will be providing...


  • España Cs Trading A tiempo completo

    German-speaking B2B Customer Experience SpecialistWorkster collaborates with a leading Outsourcing/BPO company that is looking to recruit a German-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more...


  • España Language Matters A tiempo completo

    Are you a German speaker living in Manchester and looking for a new role using your Customer Service skills? Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team. In this role you will be providing...


  • España Talingual A tiempo completo

    German speaking Digital Marketing SpecialistRole: German speaking Digital Marketing SpecialistSalary: Basic salary of 24.310€ gross/year plus 3.000€ p/a gross bonuses plus benefitsHours of work: 39hrs p/week Mon-FriWe are very excited to announce an exciting new role for our client in Spain. If you are a big fan of digital marketing and you are fluent in...


  • España Wibit Consulting & Services A tiempo completo

    In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We're excited to work with a highly-rated BPO to recruit German-speaking Customer Care Specialists to support customers of a rental booking search engine platform. This fully remote role is open to applicants residing in Serbia , offering a stable position within a company known...


  • España Sitel A tiempo completo

    Customer Service Medical Technology - W@H German + EnglishJoin Our Team as a German-Speaking Customer Service Specialist!Drive Your Career Forward!Are you ready to embark on an exciting international project with a leading medical technology brand? We’re on the lookout for a customer-oriented, proactive individual with native or bilingual German and...

  • Courier driver

    hace 3 semanas


    España CompetentSolutions GmbH A tiempo completo

    We are looking for courier drivers (m/f/d) for direct employment in our team! We offer you a quick and easy application process - 100% free of charge, of course.   Your advantages with us: -DIRECT CONTRACT WITH A GERMAN COMPANY ✔ -PERMANENT EMPLOYMENT, STABILITY, SECURITY ✔ -NO COSTS ✔   Your tasks as a driver: -Delivery of parcels to...


  • España Wibit Consulting & Services A tiempo completo

    In Collaboration, We Are Searching for a German-Speaking Culture and Communication Trainer to Join Our Egypt Team We are excited to partner with a prominent Outsourcing/BPO consultancy in their search for a Culture and Communication Trainer fluent in German. This role is ideal for individuals who have resided in German-speaking countries like Germany or...