Senior Engagement Manager
hace 2 semanas
Formal is a software consulting and implementation company collaborating with Eightfold.ai to bring their leading AI technology to our clients based on our principle: a friendly, straightforward, and honest approach that efficiently achieves results. Role As a Senior Engagement Manager, you will lead customer software implementation projects, ensuring they meet business objectives on time and budget. You'll be the primary client contact, manage project scope, risks, and resources, and collaborate internally and with software partners. WHAT YOU'LL BE DOING Develop realistic project plans with customer Project Managers focused on business objectives.
Manage project execution, ensuring adherence to scope, timeline, and budget. Track progress against business goals and project milestones. Implement and manage Change Control and Risk Management processes. Oversee issue tracking/resolution and project financials.
Coordinate project team assignments and workload. Serve as the main point of contact for customer project issues, ensuring positive interactions. Collaborate with software vendor teams (Product, Engineering) for successful delivery. Proactively identify risks and drive mitigation plans.
Contribute to the continuous improvement of our delivery methods. WHAT YOU BRING Solid experience in software professional services/implementation. Proven ability to manage customer-facing software delivery projects (talent/recruitment software experience preferred). Strong proficiency in Agile project management for implementations.
Expertise in business requirements definition and scope management. Hands‑on experience with Risk and Change Management. Understanding of SDLC, data structures, APIs, and ETL processes. Excellent verbal and written communication skills.
Proactive, results‑oriented, and takes initiative. Strong customer focus and commitment to client success. Collaborative team player. Formal ensures equal employment opportunities for all employees and job applicants without consideration of race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability. #J-18808-Ljbffr
-
Senior Marketing Manager, SMB — Lifecycle
hace 1 semana
Barcelona, España Alan A tiempo completoA leading health partner in Barcelona is seeking a Senior Marketing Manager to oversee engagement strategies for small and medium businesses. The ideal candidate will drive retention, manage marketing initiatives, and work closely with various teams to improve customer experiences. Candidates should have over 5 years of experience in lifecycle and email...
-
Customer Engagement Manager
hace 3 semanas
Barcelona, España Ubique Systems A tiempo completoRole - Customer Engagement Manager Lea el resumen de esta oportunidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren. Full Time role Work Location - Sant Cugat , Barcelona ( Complete 5days Onsite) We are seeking an accomplished and strategic Customer Engagement Manager...
-
Customer Engagement Manager
hace 1 semana
Barcelona, España Ubique Systems A tiempo completoRole - Customer Engagement Manager Lea el resumen de esta oportunidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren. Full Time role Work Location - Sant Cugat , Barcelona ( Complete 5days Onsite) We are seeking an accomplished and strategic Customer Engagement Manager...
-
Supply Engagement Senior Manager
hace 2 semanas
Barcelona, España Preply A tiempo completo**We power people’s progress.**: At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalized learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact. So far, 90,000 tutors have delivered over 20...
-
Supply Engagement Senior Manager
hace 1 semana
Barcelona, España Preply A tiempo completoWe power people’s progress. At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalized learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact. So far, 90,000 tutors have delivered over 20...
-
Supply Engagement Senior Manager
hace 2 semanas
Barcelona, España Preply A tiempo completoWe power people’s progress.At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalized learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact. So far, 90,000 tutors have delivered over 20...
-
Supply Engagement Senior Manager
hace 2 semanas
Barcelona, España Preply A tiempo completoWe power people’s progress. At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalized learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact. So far, 90,000 tutors have delivered over 20...
-
Senior Customer Engagement
hace 2 semanas
Barcelona, España THE BOARD A tiempo completoUna importante firma de consultoría busca un Manager/SM especializado en Customer Engagement. El candidato ideal tendrá una titulación universitaria, alto nivel de inglés y experiencia en gestión de proyectos de transformación. Se espera que lidere equipos de consultores para desarrollar estrategias de engagement y marketing omnicanal. Ofrecen un...
-
customer engagement senior leader
hace 7 días
Barcelona, España Almirall A tiempo completoShort Term Assignment para cubrir una baja de maternidad, liderando el equipo de Business Intelligence & Customer Engagement (2 Business Intelligence Managers) de la BU HealthCare en la Market Company Spain, reportando directamente a la Sr Director de Marketing. Job Title: Senior Leader Customer Engagement Mission Como Customer Engagement Senior Manager...
-
Senior Event Content
hace 1 semana
Barcelona, España MANAGEMENT EVENTS DENMARK AS A tiempo completoA leading B2B event company seeks a Senior Event Content & Speaker Engagement Manager in Barcelona. This role requires expertise in identifying and securing high-level speakers, while fostering strong relationships. Key qualifications include 1-2+ years in conference production and excellent communication skills in both German and English. The position...
