Mice Coordination Supervisor

hace 2 semanas


España Palladium Hotel Group A tiempo completo

**Descripción**:
¿Te has preguntado alguna vez qué es lo que hace especial a una empresa que hace vivir experiências únicas a miles de clientes? Esta es tu oportunidad de dar el siguiente paso como MICE Coordination Supervisor en Ibiza.

**Tu misión será**:

- Cotización de los hoteles asignados para cumplir el objetivo de contestación de 24 horas máximo hacia los clientes y el cierre de ventas para conseguir los objetivos presupuestarios.
- Foco especial en special events y weddings.
- Velar por el cumplimento de los estándares de servicio en el segmento.
- Convertir a clientes en fans.

**Tus funciones principales serán**:

- Reparto de leads entre los miembros del equipo. Soporte a los MICE Managers cuando el MICE Reactive sales leader así le indique.
- Cotización, seguimiento, bloqueo y contrato de espacios para grupos y eventos para todos los hoteles asignados para cuentas claves. Foco especial en special events y Weddings.
- Elaboración de contrato, proforma y cobro del primer depósito.
- Asegurarse de que la elaboración de los expedientes de los eventos confirmados y traspaso a los responsables de clúster (o MICE Managers) se realiza en tiempo y forma.
- Exploración constante de nuevas formas de negocio para el segmento de special events y Weddings.
- Seguimiento del presupuesto.
- Escuchar y reportar las necesidades del cliente, aportando un feedback estructurado para la mejora constante de los procesos operativos.
- Visitas de inspección con cuentas clave y clientes de special events y Weddings.

**Eventualmente puede participar en**:

- Asistencia a foros y ferias específicas del sector
- Ejecución de acciones marketing
- Fam trips y otros educacionales

**¿Qué te ofrecemos?**:

- Tendrás la oportunidad de seguir desarrollando tu carrera profesional en Palladium Hotel Group, empresa española con presencia internacional en pleno proceso de expansión, que ha sido reconocida por tercer año consecutivo como Top Employer en España, Italia, México, República Dominicana, Brasil y Jamaica.
- Ofrecemos una política salarial competitiva, contratación fijo-discontinua y estabilidad laboral, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nível nacional e internacional.
- Formarás parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero, y estarás al día de las nuevas tendencias de tu área y del sector.
- Además, podrás disfrutar de acceso a descuentos en hoteles del grupo y otras empresas asociadas a través de PHG Benefits Club.

**Requisitos**:
**Para tener un buen encaje, deberás aportar**:

- Experiência en cotización y venta de grupos y eventos de al menos 4 años en hoteles de alto volumen del segmento premium-upscale.
- Inglés nível alto, valorándose positivamente otros idiomas.
- Alto nível de manejo de Excel y aplicaciones informáticas del entorno office 365
- Grado Turismo

Te estamos esperando


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