Customer Accountant

hace 7 días


España RETAIL TALENT GROUP A tiempo completo

Somos una consultoría de selección especializada en retail, wholesale & eCommerce que trabaja con las mejores empresas del sector.Estamos colaborando con uno de nuestros clientes, una empresa referente en el mundo de la moda premium sostenible, en la búsqueda de un perfil de Customer Accountant que formará parte del equipo financiero, y cuya ubicación estará en Mataró.Qué ofrecemos:Horario flexible y viernes jornada intensivaTrabajo mayoritariamente en remotoRetribución flexibleClases de idiomas gratuitasDescuento de empleado en nuestros productosUn ambiente excelente (es verdad)Café, infusiones y fruta en la oficinaSer parte de una gran historia en crecimientoResponsabilidades:• Gestionar y mantener relaciones sólidas con los clientes asignados, sirviendocomo su punto de contacto principal.• Atender las consultas de los clientes de manera efectiva, buscandosoluciones adecuadas y proporcionando seguimiento según sea necesario.• Gestionar el proceso de facturación de clientes, incluida la emisión precisa yoportuna de facturas y el seguimiento de los pagos.• Manejar las reclamaciones de deudas de manera proactiva, identificando yabordando las cuentas vencidas para reducir la morosidad cada temporada.• Coordinar con el equipo de operaciones para garantizar la correcta ejecuciónde los pedidos y la entrega de productos y servicios según las expectativasdel cliente.• Mantener registros precisos de las interacciones con los clientes y actualizarla información del cliente en la base de datos según sea necesario.• Proporcionar informes periódicos sobre las deudas de los clientes.Requisitos:• Conocimientos de comercio a nivel internacional.• Alta orientación al cliente.• Capacidad relacional y de trabajo en equipo.• Discreción, rigor y proactividad.• Fuertes habilidades organizativas y atención al detalle.• Se requiere una formación mínima de Grado Superior en administración ycontabilidad o similar.• Experiencia mínima de 3 años en facturación/contabilidad (se valoraráprocedencia sector textil).• Idiomas: Inglés hablado y escrito nivel Advance¿Crees que tu perfil encaja? Inscríbete
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