Customer Support Specialist With German Language
hace 2 semanas
Customer Support Specialist with German LanguageAt Uplift in Life, we are uplifting your life by connecting you to the right opportunities. We believe the right job can transform a person's life.The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.For one of our clients, an innovative and leading company specializing in client services, we are looking for German speakers for various BPO roles for Bulgaria.Main Responsibilities:Communicating with customers if they have questions regarding the products or services (via phone, email, and chat);Managing and documenting customer interactions in our client's CRM system.Our Client Offers:Competitive salary above average in the sector;Performance bonus system;Benefits as per the location policy; Team building activities;Standard or flexible working hours;Office, hybrid, or remote option, depending on the project;Career development opportunities within the company;Nice and friendly multicultural atmosphere and opportunity to work with motivated professionals;Extensive training programs;Real chances to develop professionally as one of the biggest companies in the European market;Opportunities for cross-country career;Support packages for relocation.Job Requirements:Fluency in German language;Very good command of the English language (B2);Previous experience in a customer support position is a plus;Excellent communication skills, analytical skills, and detail orientation;EU citizenship is required.We are looking forward to meeting you and discussing the options that would match your preferences.Applications will be processed in strict confidentiality.Only short-listed candidates will be contacted.
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