Operational Support Specialist

hace 5 días


España buscojobs España A tiempo completo

This is AdyenAdyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice.At Adyen, everything we do is engineered for ambition.For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers.We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.Operational Support SpecialistThe Contact Center team consists of people from various backgrounds offering support to our merchants worldwide. You will be part of the first line of support of Adyen, helping merchants on a wide variety of topics, from technical to administrative tasks.Besides assisting merchants, you will also act as the bridge between different Support and Operational functions (e.g. Account Managers, Tech Support, In Person Payments teams & Product), identifying and troubleshooting issues, providing feedback and ideas on how to bring our customer experience to the next level.This team is extremely merchant-focused, operates in a fast-paced environment, and consists of highly motivated team members.Extensive payments knowledge, a thorough technical grasp of our platform, and a pro-active attitude towards helping our merchants is what characterizes the team.This position is entry to mid-level.What you will doAnswer in-depth merchant requests about the Adyen platform and provide the necessary guidanceOptimize and automate processes, with a strong focus on scalabilityBe an internal product advocate, track product processes, and contribute to the platform by providing feedback and issues from merchantsServe as a payment specialist for merchants, actively helping them to optimize their account and grow their business by utilizing the features of our platformProvide technical and operational assistance to merchants troubleshooting via phone, web-based tools, and emailWho you areYou can provide coaching, constructive feedback, and set yourself as a role model for the team. You have the proven ability to kickstart projects and initiatives and follow them up to completion.You have an affinity for or a strong interest in technical and operational processes and you are interested in learning more about technical processes.You will actively seek the answers to what you don’t know.Experience in a technology-driven company or role is a definite plus.Knowledge of the Payments environment is a plus but not strictly required.You can speak and write English fluently; additional languages will be considered a plus.Preferred if you are a Diploma holder or a University graduate.
#J-18808-Ljbffr



  • España Adyen A tiempo completo

    This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture...


  • España buscojobs España A tiempo completo

    Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice.At Adyen, everything we do is engineered for ambition.For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to...


  • España Action A tiempo completo

    Operational Support Employee Action es uno de los minoristas de más rápido crecimiento en Europa, operando alrededor de 2,700 tiendas en 12 países. Para mantener nuestro éxito, colaboramos con Proveedores de Servicios Logísticos (PSL) para gestionar varios de nuestros Centros de Distribución (CD) subcontratados. En estos centros, un pequeño equipo...


  • España buscojobs España A tiempo completo

    Action es uno de los minoristas de más rápido crecimiento en Europa, operando alrededor de 2,700 tiendas en 12 países. Para mantener nuestro éxito, colaboramos con Proveedores de Servicios Logísticos (PSL) para gestionar varios de nuestros Centros de Distribución (CD) subcontratados. En estos centros, un pequeño equipo de empleados de Action asegura...

  • Odoo Specialist

    hace 5 días


    España buscojobs España A tiempo completo

    About Us: Zoco Home is a leading interior design company specializing in unique Ethnic - Scandinavian style and high-quality furniture and decor. We cater to both consumers and hospitality customers, providing exceptional design solutions that transform spaces into stunning environments.We are seeking a talented Odoo Specialist and IT Support to join our...


  • España DHL Germany A tiempo completo

    Is IT your passion?Logistics is the future! IT Passion and your future in DSC Supply Chain Valencia center of excellence, the better place to work!Top Employer Certified Spain and EuropeVideo 1Video 2Video 3IT Support Specialist Role PurposeThe primary purpose of this IT Support Specialist is to provide L1 application and service support to the business, to...


  • España DHL Exel Supply Chain (Spain), S.L.U. A tiempo completo

    Is IT your passion? Logistics is the future! IT passion and your future in DSC Supply Chain Valencia center of excellence, the better place to work! Top Employer Certified Spain and Europe IT Support Specialist Role Purpose The primary purpose of this IT Support Specialist is to provide L1 application and service support to the business, to have a detailed...


  • España DHL A tiempo completo

    Is IT your passion? Logistic is future! IT Passion and your future in DSC Supply Chain Valencia center of excellence, the better place to work! Top Employer Certified Spain and Europe IT Support Specialist Role Purpose The primary purpose of this IT Support Specialist is to provide L1 application and service support to the business, to have a detailed...


  • España Novartis Farmacéutica A tiempo completo

    Sr. Operational Excellence Specialist, Change & EngagementJob ID: REQ-10026468Oct 28, 2024Location: Barcelona (Hybrid)Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.SummaryWe are looking for an Operational Excellence Specialist to partner with the IT site head and other teams to enable...


  • España GXO Logistics A tiempo completo

    Logistics at full potential Due to growth, we are looking for 2 x Operational Support Manager to join our team in Continental Europe. The role can be based in Italy, Spain, France, Belgium, UK, or Ireland. This is a crucial role to our business in ensuring smooth and efficient functioning of our operations. There will be constant travelling, at times long...


  • España Talent Acquisition Specialist A tiempo completo

    Talent Acquisition Specialist – Madrid, MadridEurovision Services is looking for a Talent Acquisition Specialist based in Madrid, Spain.ABOUT THE HUMAN RESOURCES DEPARTMENTThe mission of the People Culture and Communication department is to create an environment that motivates a diverse workforce through a continuous program of learning and talent...


  • España Evolution A tiempo completo

    Company Description Evolution is a world-leading Business-2-Business provider in product innovation and software development for online casinos. Thousands of people around the world enjoy our services every day. We are now looking for more ambitious talent to join us as we break new ground in one of the world’s most fast-moving industries. With 20,000+...

  • Field Support Specialist

    hace 4 semanas


    España Nova Biomedical A tiempo completo

    Field Support Specialist Reporting Relationships Reports directly to the national Sales Manager. Strong working relationship with Nova’s European Technical Support department. Strong working relationship with the local Product Applications Specialist, Sales Team and administrative functions. Job Summary and/or Key Objectives Plans, schedules and...


  • España Airbus Group A tiempo completo

    Are you ready to take on the challenge of becoming a Materiel Support Specialist in Light Transport and Mission Aircraft Materiel Services for Cross Platforms within Airbus Defence and Space – Air Power?As a Materiel Support Specialist, you'll be at the forefront of ensuring our customers' Fleet Availability and Mission Readiness. You'll lead projects in...


  • España Wheelchair Transport Service, Inc. A tiempo completo

    We provide the project, you bring the talent.Would you like to take a professional leap and become part of a leading business group in the leisure and hospitality sector? Keep reading because this could be your great opportunity…Grupo Orenes has over half a century of history, making it one of the major references in leisure and hospitality in Spain. Its...

  • Field Support Specialist

    hace 4 semanas


    España NOVA Biomedical GmbH A tiempo completo

    Nova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans and individuals with disabilities.Reports directly to the national Sales Manager.Strong working relationship with Nova’s European Technical Support department.Strong working relationship with the local Product...


  • España Grupo Orenes A tiempo completo

    We provide the project, you bring the talent. Would you like to take a professional leap and become part of a leading business group in the leisure and hospitality sector? Keep reading because this could be your great opportunity… Grupo Orenes has over half a century of history, making it one of the major references in leisure and hospitality in Spain. Its...


  • España Airbus A tiempo completo

    Information Technologies within Operational Technologies (IT in OT) Specialist Job Description: Mission and objectives: Main Mission: Carry out enterprise class service level, availability and integrity of information technologies inside production machinery. The IT in OT Specialist plans and carries out the activities necessary and within his/her scope to...

  • Field Support Specialist

    hace 4 semanas


    España NOVA Biomedical GmbH A tiempo completo

    Career Opportunities with Nova Biomedical CorporationNova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans, and individuals with disabilities.Job Summary and/or Key ObjectivesPlans, schedules, and delivers emergency and proactive onsite and remote support on all Nova product...


  • España Airbus A tiempo completo

    Materiel Support SpecialistMateriel Support SpecialistApply locations Getafe Area time type Full time posted on Posted 20 Days Ago job requisition id JR10282671Job Description:Are you ready to take on the challenge of becoming a Materiel Support Specialist in Light Transport and Mission Aircraft Materiel Services for Cross Platforms within Airbus Defence and...