Problem Management Expert

hace 2 semanas

España Nestlé SA A tiempo completo

We are looking for a Problem Management Expert to be part of our Nestlé Nespresso Digital and Tech Team.Position SnapshotType of Contract: Permanent.Type of work: Hybrid.Work Language: Fluent Business English.On call service.The RoleAs a Problem Management Expert you will be playing a Critical Role for the stability and performance of Nespresso Systems Landscape. In charge of the Problem Management Lifecycle, the main goal is to eradicate Technical Issues, ensure Business Continuity and leverage Continuous Improvement in the Digital Tech organization. You will understand technology trends and the practical application of existing, new and emerging technologies to enable new evolving businesses and operating models. In this journey, you will work closely with Operations, Products, Markets and Business Functions inside a fast-paced and direct-to-consumer environment. Also, you as our Problem Management Expert will provide leadership in the dissolution of Crisis and in the support of large Promotional Events.In This Role, You Will:Drive Investigations: Lead investigations and root cause analysis to identify and resolve issues.Define Strategies: Develop problem resolution strategies and coordinate the implementation of fixes.Promote Improvement: Foster a culture of continuous improvement within Nespresso Digital Tech.Manage Critical Situations: Address critical incidents and instabilities effectively.Support Events: Lead preparation activities for large promotional events.What We’re Looking For:Education: Bachelor’s or Master’s degree in IT or equivalent work experience.Experience: 8+ years in Information Technology, with a focus on service management and related principles.Leadership: Proven ability to lead IT teams in complex, dynamic environments, coupled with strong communication skills and a proactive learning attitude.Stress Management: Ability to handle stressful situations effectively.Business Orientation: Flexible and business-oriented mindset for tackling challenges.Extra Skills That Set You Apart:Familiar with Crisis Management and Critical Situations.Experience supporting Supply Chain Systems.ITIL Certification.Project Management Certification.Knowledge of Agile and DevOps principles.We offer you:We offer more than just a job. We put people first and inspire you to become the best version of yourself. Great benefits including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc. Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset. Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities.The Hiring Process:Your Application: Submit your application, and we'll review it carefully (make sure your CV is in English as the hiring team is international).Initial Screening: Relevant candidates will be contacted by our Talent Acquisition team for an initial interview.Stakeholder Interview: Candidates will engage with potential team members to assess fit and collaboration.Hiring Manager Interview: Selected candidates will then meet with the hiring manager to discuss the role and their experience in more detail.Feedback: After interviews, we provide feedback to all candidates.Job Offer: Successful candidates will receive a formal offer.First Working Day: Once the offer is accepted, we’ll welcome you on your first dayAbout Nespresso:The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee. Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their coffee. We are a Company committed to Climate change and we aim to achieve carbon neutrality as soon as possible and net-zero GHG emissions by 2050 at the latest. In 2019 we created the digital hub in Barcelona to offer the best customer experience and innovation to B2C and B2B channels. We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability. People are at the heart of our success – all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together. Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day. You own a piece of the action – make it count.
#J-18808-Ljbffr

  • Problem Management Expert

    hace 2 semanas

    España Nestlé SA A tiempo completo

    We are looking for a Problem Management Expert to be part of our Nestlé Nespresso Digital and Tech Team.Position SnapshotType of Contract: Permanent.Type of work: Hybrid.Work Language: Fluent Business English.On call service.The RoleAs a Problem Management Expert, you will play a critical role in the stability and performance of the Nespresso Systems...

  • IT Problem Management Expert

    hace 2 semanas

    España Nestlé SA A tiempo completo

    We are looking for a Problem Management Expert to be part of our Nestlé Nespresso Digital and Tech Team.Position SnapshotType of Contract: Permanent.Type of work: Hybrid.Work Language: Fluent Business English.The RoleAs a Problem Management Expert, you will play a critical role in the stability and performance of the Nespresso Systems Landscape. In charge...

  • IT Problem Management Expert

    hace 2 semanas

    España Nestlé SA A tiempo completo

    We are looking for a Problem Management Expert to be part of our Nestlé Nespresso Digital and Tech Team.Position SnapshotType of Contract: Permanent.Type of work: Hybrid.Work Language: Fluent Business English.On call service.The RoleAs a Problem Management Expert, you will play a critical role in the stability and performance of the Nespresso Systems...

  • Portfolio Management Expert

    hace 2 semanas

    España ING A tiempo completo

    **At ING we are looking for a Portfolio Management Expert** **Your role and work environment**: We are looking for a talented and enthusiastic **Portfolio Management Expert with knowledge in data and dashboard management creation** to join our **Portfolio Management** Team of **Transformation Office** The responsibility of this team is to accelerate INGs...

  • Problem Solving Expert

    hace 2 meses

    España Autoliv Mexico A tiempo completo

    Problem Solving Expert Autoliv is the world's largest automotive safety supplier, with sales to all major car manufacturers in the world. More than 68,000 associates in 27 countries are passionate about our vision of Saving More Lives. Bring your authentic self- join to our family of heroes The diversity you bring will help us to keeping people safe. If your...

  • Portfolio Management Expert

    hace 3 semanas

    España ING A tiempo completo

    At ING we are looking for a Portfolio Management Expert Your role and work environment: We are looking for a talented and enthusiastic Portfolio Management Expert with knowledge in data and dashboard management creation to join our Portfolio Management Team of Transformation Office The responsibility of this team is to accelerate INGs metabolism by...

  • Portfolio Management Expert

    hace 2 semanas

    España ING A tiempo completo

    At ING we are looking for a Portfolio Management Expert Your role and work environment: We are looking for a talented and enthusiastic Portfolio Management Expert with knowledge in data and dashboard management creation to join our Portfolio Management Team of Transformation Office. The responsibility of this team is to accelerate ING's metabolism by...

  • Portfolio Management Expert

    hace 2 semanas

    España ING Bank N.V. A tiempo completo

    At ING we are looking for a Portfolio Management ExpertYour role and work environment:We are looking for a talented and enthusiastic Portfolio Management Expert with knowledge in data and dashboard management creation to join our Portfolio Management Team of Transformation OfficeThe responsibility of this team is to accelerate INGs metabolism by challenging,...

  • Campaign Management Expert

    hace 2 semanas

    España ING Bank N.V. A tiempo completo

    At ING we are looking for Campaign Management ExpertYour role and work environment:We are looking for a talented and enthusiastic Campaign Management Expert to join our Campaigns Team of Customer Interactions Tribe.The responsibility of this team is to implement our new communications platform with Adobe that will allow us to gain efficiency, scalability and...

  • Senior Expert 3rd Party Risk Management

    hace 3 semanas

    España Michael Page A tiempo completo

    Multinational Insurance companyReporting to the Head of the division, your main responsibilities will be to take over the responsibility for one of the areas listed below:Communication & Awareness:Development and implementation of communication concepts and awareness campaigns with multiple stakeholder groups, such as expert functions in IT and non IT,...

  • Campaign Management Expert

    hace 2 semanas

    España ING A tiempo completo

    At ING we are looking for Campaign Management Expert Your role and work environment: We are looking for a talented and enthusiastic Campaign Management Expert to join our Campaigns Team of Customer Interactions Tribe. The responsibility of this team is to implement our new communications platform with Adobe that will allow us to gain efficiency, scalability...

  • Portfolio Management Expert

    hace 3 semanas

    España ING A tiempo completo

    At ING we are looking for a Portfolio Management Expert Your role and work environment : We are looking for a talented and enthusiastic Portfolio Management Expert with knowledge in data and dashboard management creation to join our Portfolio Management Team of Transformation Office. The responsibility of this team is to accelerate ING's metabolism by...

  • Global Process Owner for Problem Management

    hace 4 horas

    España Allianz Popular SL. A tiempo completo

    We are seeking a dynamic and experienced professional to join our team as Team Lead of Global IT Incident and Problem Operations. In this dynamic leadership role, you will be responsible for managing a global 24/7 incident and problem management operations team for global services, ensuring IT stability and operational excellence. The team lead for Global IT...

  • Information Risk Management

    hace 3 semanas

    España ING A tiempo completo

    At ING we are looking for an Information Risk Management (IRM) Expert. Your role and work environment: We are looking for a talented and enthusiastic IRM expert to join our Regional Information Risk Management Team in Spain (RegIRM-ES) of Information Risk / Technology Risk. The responsibility of this team is providing direct Information Risk Management (IRM)...

  • Experto en Identity Management y ServiceNow CMDB

    hace 2 semanas

    España Kapres Technology, S.l. A tiempo completo

    Para un importante cliente del sector seguros en Madrid, buscamos Experto en Identity Management y ServiceNow CMDB , el trabajo es 100% remoto, ofrecemos contrato indefinido con nosotros. Services: Performing study on data synchronization required between Qualys Platform and ServiceNow CMDB Using the Qualys Guard tool: Dashboarding, reporting, external...

  • Experto en Identity Management y ServiceNow CMDB

    hace 2 semanas

    España Kapres Technology, S.l. A tiempo completo

    Para un importante cliente del sector seguros en Madrid, buscamos Experto en Identity Management y ServiceNow CMDB , el trabajo es 100% remoto, ofrecemos contrato indefinido con nosotros. Services: Performing study on data synchronization required between Qualys Platform and ServiceNow CMDB Using the Qualys Guard tool: Dashboarding, reporting, external...

  • Experto En Identity Management Y Servicenow Cmdb

    hace 4 semanas

    España Kapres Technology, S.L. A tiempo completo

    Para un importante cliente del sector seguros en Madrid, buscamos Experto en Identity Management y ServiceNow CMDB , el trabajo es 100% remoto, ofrecemos contrato indefinido con nosotros. Services: Performing study on data synchronization required between Qualys Platform and ServiceNow CMDB; Using the Qualys Guard tool: Dashboarding, reporting, external...

  • Experto en Identity Management y ServiceNow CMDB

    hace 4 semanas

    España Kapres Technology, S.L. A tiempo completo

    Para un importante cliente del sector seguros en Madrid, buscamos Experto en Identity Management y ServiceNow CMDB , el trabajo es 100% remoto, ofrecemos contrato indefinido con nosotros. Services: Performing study on data synchronization required between Qualys Platform and ServiceNow CMDB; Using the Qualys Guard tool: Dashboarding, reporting, external...

  • SAP Quality Management Expert

    hace 2 semanas

    España Axalta Coating Systems A tiempo completo

    Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio...

  • Global Digital Customer Success Management Expert

    hace 6 meses

    España ABB A tiempo completo

    **Global Digital Customer Success Management expert**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...