Customer Service Operations Specialist With Fluent English
hace 17 horas
Job Title: Customer Service Operations SpecialistAt Eurofirms Services, we are looking for a Customer Service Operations Specialist with fluent English. Are you passionate about the world of new technologies? Do you have experience in customer interaction tracking and management? Then this is your jobOur vision for our future Customer Service Operations Specialist will play a key role in the success of the business, ensuring that our customers receive the best possible experience.Diligently follow up with customers, especially when an issue cannot be resolved quickly, and provide updates throughout the resolution process.Develop improvement actions in a timely manner, coordinate related departments to solve problems, and close the issue promptly.Monitor ongoing customer interactions, ensuring customer needs are being met and services are aligned.Review the data collected from VOC tools to modify it with the right classification, improving classification accuracy.Identify and follow up on common top issues, analyze root causes, and develop improvement plans until resolution.Track unresolved cases and follow up to ensure closure.Improve the service process and customer satisfaction based on the voice of consumers.Timely collect and analyze the voice of consumers to enhance service processes and overall satisfaction.Be familiar with working in a multicultural environment with excellent communication skills.Proficiency in office software applications, including Word and Excel.Strong knowledge in consumer technology product groups such as software and knowledge bases.Minimum 2 years of working experience, with at least 1 year in a similar background.
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España Eurofirms Group SLU A tiempo completoAt Eurofirms Services, we are looking for a Customer Service Operations Specialist with fluent English. Are you passionate about the world of new technologies? Do you have experience in customer interaction tracking and management? Then this is your job!Our vision for our future Customer Service Operations Specialist will play a key role in the success of...
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Customer Service Specialist with Spanish
hace 4 semanas
España Vesuvius plc A tiempo completoVesuvius is a leader in molten metal flow engineering and technology, serving process industries that operate in challenging high temperature conditions. With over 100 years of history, we have grown to reach the level of a world leader in the production of refractory materials, and our products are considered the best in the world. Our teams are made up of...
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Customer Service Specialist with Spanish
hace 4 semanas
España Vesuvius plc A tiempo completoVesuvius is a leader in molten metal flow engineering and technology, serving process industries that operate in challenging high temperature conditions. With over 100 years of history, we have grown to reach the level of a world leader in the production of refractory materials, and our products are considered the best in the world. Our teams are made up of...
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Customer Service Representative With French
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España buscojobs España A tiempo completoDutch Customer Service Agent in BarcelonaFull timeBarcelona, Catalonia26.11.2024Dutch Customer Service Agent in BarcelonaFull time Barcelona, Catalonia Recruit4Work SL 26.11.2024Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number of...
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Customer Service Team Lead with English
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España Babel Profiles S.L A tiempo completoDo you love helping your team members grow, and accomplish success together? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you! Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for a dedicated and enthusiastic Customer...
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Customer Service Specialist
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España Softbank Investment advisers A tiempo completoCustomer Service Specialist - German and English SpeakerAbout WellhubWellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner.Job DescriptionYour wellbeing matters. Join a company that...
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Customer Experience Specialist with German
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España Wibit Consulting & Services (WibitCS) A tiempo completoCustomer Experience Specialist with GermanIn collaboration, we are excited to work with a top Outsourcing/BPO company on an innovative journey to bring a German-speaking B2B Customer Experience Specialist to their Valencia offices to support a growing fintech scale-up project! This role offers the unique opportunity to shape the customer experience project...
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Customer Experience Specialist With German
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España buscojobs España A tiempo completoIn partnership with several Global teams, we are excited to work with a top Outsourcing / BPO company on an innovative journey to bring a German-speaking B2B Customer Experience Specialist to their Valencia offices to support a growing fintech scale-up project! This role offers the unique opportunity to shape the customer experience project design and bring...
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Customer Care Specialist With German
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España Wibit Consulting & Services A tiempo completoIn Collaboration, We're Hiring: German-Speaking Remote Customer Care Specialist We are thrilled to partner with a top-rated BPO to recruit German-speaking Customer Care Specialists to provide outstanding support for a well-known cooler manufacturing company . This fully remote role is designed for candidates residing in Serbia , offering an opportunity to...
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Customer Experience Specialist with German
hace 4 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration, we are excited to work with a top Outsourcing/BPO company on an innovative journey to bring a German-speaking B2B Customer Experience Specialist to their Valencia offices to support a growing fintech scale-up project This role offers the unique opportunity to shape the customer experience project design and bring your ideas to life....
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Customer Experience Specialist With German
hace 4 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration, we are excited to work with a top Outsourcing/BPO company on an innovative journey to bring a German-speaking B2B Customer Experience Specialist to their Valencia offices to support a growing fintech scale-up project This role offers the unique opportunity to shape the customer experience project design and bring your ideas to life....
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Junior Operations Specialist in Customer Support
hace 4 semanas
España AirHelp A tiempo completoJunior Operations Specialist in Customer Support (Czech) Department: Customer Operations Employment Type: Full Time Location: Warsaw Reporting To: Natalia Gotto Description What you’ll do: Assist customers at every stage of our claim-handling process (assess claims, answer queries, and communicate in a timely, friendly manner via email, chat, and social...
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Junior Operations Specialist in Customer Support
hace 4 semanas
España AirHelp A tiempo completoJunior Operations Specialist in Customer Support (Hungarian) Department: Customer Operations Employment Type: Full Time Location: Warsaw Reporting To: Natalia Gotto Description What you’ll do: Assist customers at every stage of our claim-handling process (assess claims, answer queries, and communicate in a timely, friendly manner via email, chat, and...
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Junior Operations Specialist in Customer Support
hace 4 semanas
España AirHelp A tiempo completoJunior Operations Specialist in Customer Support (Chinese) Department: Customer Operations Employment Type: Full Time Location: Warsaw Description What you’ll do: Assist customers at every stage of our claim-handling process (assess claims, answer queries, and communicate in a timely, friendly manner via email, chat, and social media channels). Utilize...
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Junior Operations Specialist In Customer Support
hace 2 meses
España Airhelp A tiempo completoJunior Operations Specialist in Customer Support (Czech) Department: Customer Operations Employment Type: Full Time Location: Warsaw Reporting To: Natalia Gotto Description What you'll do: Assist customers at every stage of our claim-handling process (assess claims, answer queries, and communicate in a timely, friendly manner via email, chat, and social...
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Junior Operations Specialist In Customer Support
hace 2 meses
España Airhelp A tiempo completoJunior Operations Specialist in Customer Support (Chinese) Department: Customer Operations Employment Type: Full Time Location: Warsaw Description What you'll do: Assist customers at every stage of our claim-handling process (assess claims, answer queries, and communicate in a timely, friendly manner via email, chat, and social media channels). Utilize your...
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España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We're excited to work with a highly-rated BPO to recruit German-speaking Customer Care Specialists to support customers of a rental booking search engine platform. This fully remote role is open to applicants residing in Serbia , offering a stable position within a company known...
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Customer Operations Coordinator
hace 2 semanas
España Sagan A tiempo completoJob Title: Customer Operations Coordinator Location: Remote (CST Time zone) Salary Range: up to 2000 USD Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (CST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...