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Senior Director, Product Management
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ADP is hiring a Snr Director Product Management iHCM. Are you a problem solver who constantly searches for improved product-market fit? An inspiring hands-on product leader who loves picking up new challenges and uses failures as opportunities for growth? Do you get energized from working with internal and external partners across the globe to drive success while making tough priority calls and innovative moves to drive product evolution? Are you a product first person? Someone who approaches every problem wearing a product and technology hat, someone who brings strategic thinking and a growth mindset to the table? Well, this may be the role for you. Ready to make your mark? ADP Employer Services International (ESI) is looking for a Sr Director Product Management iHCM. In this role, you will be responsible for defining the product strategy for our international mid-market HCM offering: iHCM. ADP ESI offers payroll and HR products and services in 140+ countries. The candidate is a leader in the field of product management and has a proven track record in the global HR tech space and/or payroll or other adjacent software business services solutions. This role will lead the strategic vision and delivery of iHCM, addressing internal and external business changes, market challenges, and regulatory issues. To thrive in this role, you will define an inspiring vision and strategy for iHCM, while leading a team of international product managers who are responsible for working across various stakeholders including Business Unit leaders, Sales and Service Leaders, and Developers. You will need exceptional communication and presentation skills to ensure that your vision and strategy are fully aligned and executed consistently in all our markets. In addition, you will be responsible for defining and achieving strategic product objectives spanning revenue growth, client retention, market share, and product innovation. WHAT YOU’LL DO: Influence Product and Go-To-Market Strategies: Drives the strategic direction of our mid-market HR product; oversee the development and management of product roadmaps. Directs all aspects of product lifecycle and overall product readiness, driving innovation, strategy, growth, and revenue. Clearly articulates strategies and the pros and cons of options. Gets buy-in from their teams and leadership on product strategies. Ability to interface, present and influence executive levels at ADP. Measure the success of products by defining and monitoring key metrics and adoption rates. Knows which are the most meaningful KPIs to track across products to drive product line OKRs. Defines internal/external client metrics and tracking measures to ensure success. Portfolio Planning and Prioritization: Responds to market shifts that affect the product offering to maximize benefit across. Plans for emerging technologies like GenAI and their effect on the product offering. Can articulate technology trends and why the company is adopting them. Interprets market needs, influencing product & service improvements/enhancements. Influences product direction by anticipating future needs. Works with internal stakeholders to identify ways to expand relationships with product users. Aligns priorities and trade-offs with executive sponsor. Plans teams around feature and product development, anticipates organizational needs. Guides teams to prioritize features across multiple products based on customer/market needs and competitive landscape. Customer Experience and Market Orientation: Demonstrates cross-product portfolio thinking to have a view on which competitors are likely to enter new markets. Defines an ecosystem in a broader sense and can communicate it to internal and external stakeholders. Designs and aligns organization on end-to-end client experience. Negotiates with senior management, customers, regulators, or vendors to influence decisions. Product Leadership and Impact: Directs and influences the activities of one or more product groups, providing thought leadership to senior managers, having overall accountability for the successful product lifecycle from design to deployment to implementation. Impacts business direction through the development of innovative services and products. Effectively organizes teams to realize vision. Gets teams excited about new products & services, challenging the team to think about broad-range possibilities, not just follow the path of least resistance. Develops, coaches and mentors product management team members. Builds relationships with engineering, design, and business leaders and drives alignment on goals. Engages with engineering leads to plan for upcoming products and features. Serves as stakeholder in key Agile/Scrum ceremonies. REQUIRED QUALIFICATIONS: Experience in a product management role, with experience in working with multiple agile design-driven, user-centered product and development teams. PREFERRED QUALIFICATIONS: Thought leader. Experience and confidence speaking and sharing in group settings to educate, persuade, and inform. Proven ability to partner effectively across functions, with exposure to complex organizations and the ability to gain shared vision on product decisions and priority trade-offs. Strong communication and presentation skills, including the ability to communicate technical issues simply and convincingly to help drive fast decisions. Delivering great outcomes and customer experience; navigating in a complex environment utilizing expert product knowledge and influential leadership style. Expert experience researching industry trends, usage analytics, competitive pressures and proven experience applying to product strategy & roadmap.
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