Customer Service Representative
hace 1 semana
Overview The Customer Service Role requires a customer service driven individual, who provides a hasslefree service to their customers, whilst supporting the business growth through the generation of leads, upselling and cross sales. They should have strong attention to detail with minimum error rates and able to provide solutions to complex queries. Typical Accountabilities: Maintain accurate account and customer data. Respond to customers inquiry within SLA and aim for one call / case resolution. Identify and take ownership of customer concerns Identify new product opportunities and generate leads Liaise and build network with internal departments Upsell and cross sell new products Follow up on all commercial activity Operate effectively and adhere to current business policy and procedures Delivers consistent performance and achieves KPI's and business targets Drives self-development Manage time effectively and efficiently Understanding of company strategy and propositions Support other departments, dependant on the needs of the business Required skills, experience and/or qualifications: Experience of working within a Sales or Service environment is essential Effective communicator (verbally and in writing) and capable of quickly building rapport with customers and colleagues Creative Problem Solving ability Highly self-motivated Enthusiastic Attitude, Professional Manner and Quick Learner Exceptional attention to detail Capable of working under pressure, prioritising workload Delivers to agreed commitments and objectives Highly Organised and working to targets Good interpersonal skills Strong work ethic Open to change Microsoft Products (Excel / Power Point / Outlook) CRM experience (D365) Team player Experience of working within a Manufacturing environment is highly desirable, as is experience of working within the Automotive industry. Sales Experience / lead Generation What we offer: Discretionary Annual Bonus Pension plan after 2 year qualifying period Employee private medical insurance Employee Assistance Program 22 days annual leave Additional day of annual leave for Birthday Paid day off for volunteering Friday early finish at 3pm July & August early finish at 3pm each day This is a hybrid position, working 3 days per weerk in our Sentmenat office. Essentra plc is a FTSE 250 company and a leading global provider of essential components and solutions, focusing on the manufacture and distribution of plastic injection moulded, vinyl dip moulded and metal items. Headquartered in the UK, Essentra's global network extends to 28 countries worldwide and includes over 3,000 employees, 14 manufacturing facilities, 24 distribution centres and 33 sales & service centres serving c.74,000 customers with a rapid supply of low cost but essential products for a variety of applications in industries such as equipment manufacturing, automotive, fabrication, electronics, medical and renewable energy. At Essentra we are ideally looking for individuals who enjoy working as part of a close team, are passionate about what they do and who strive to make a difference. We are always looking to better ourselves and are keen to recruit individuals who like to innovate and improve processes. #J-18808-Ljbffr
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Customer Service Representative
hace 2 días
Barcelona, España TOPTALENT A tiempo completoPosition : Customer Service Representative (Danish)Location : Barcelona (on-site)Contract : Full-time, 385h/week (Monday–Sunday), TemporaryAbout the roleAs a Customer Support Advisor you will identify the needs of international travellers and accommodation partners, mediate between both sides, and ensure a consistently high level of customer service across...
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Customer Service Representative
hace 7 días
Barcelona, España Cross Border Talents A tiempo completoExciting Opportunity: Customer Service Representative (Slovenian) in Barcelona Position: Customer Service Representative (Slovenian)Location: On-site in BarcelonaEmployment Type: Full-time (38.5h/week) with a Temporary Contract Join our dynamic team in Barcelona as a Customer Service Representative for a prestigious travel company If you're passionate about...
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Customer Service Representative
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barcelona, España World Courier A tiempo completoJoin to apply for the Customer Service Representative role at World Courier The Customer Service Representative will support clinical trial projects for World Courier’s key clients, acting as the primary contact and providing operational and customer service support. Job Details Customer Service Representative, supporting clinical trial projects for some...
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Customer Service Representative Dutch
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barcelona, España Coty A tiempo completoCUSTOMER SERVICES REPRESENTATIVE DUTCH SPEAKINGLocation: Barcelona, Spain The Customer Service Representative is the primary contact for customers, providing outstanding support and resolving inquiries with efficiency and professionalism. In this role, you will address a variety of customer needs, such as providing product information, troubleshooting...
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Customer Service Representative
hace 2 semanas
Barcelona, España Turó Park International Healthcare A tiempo completoTuró Park Clinics is a team of more than 70 doctors with over 30 specialties, including dentistry, medical treatments, and aesthetic procedures. Located in the center of Barcelona, Spain, the clinics are open 7 days a week and offer same-day appointments throughout the year. The multilingual team provides personalized services to make patients feel at...
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Icelandic-Speaking Customer Service Representative
hace 1 semana
barcelona, España Cross Border Talents A tiempo completoIcelandic‑Speaking Customer Service Representative We are looking for a Icelandic‑speaking Customer Service Representative to join a global customer experience team. In this role, you will support customers for well‑known international brands in sectors such as technology, travel, e‑commerce, gaming, or streaming services. You will handle inquiries,...
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Barcelona, España Gi Group A tiempo completoCustomer Service Representative – German Speaking 3 days ago Be among the first 25 applicants From our Barcelona office, we are currently looking for a Customer Service Representative for the German-speaking market , to join a leading biotechnology company based in Barcelona. As a Customer Service Representative , you will play a key role as the interface...
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Customer Service Representative – German Speaking
hace 1 semana
Barcelona, España Gi Group A tiempo completoCustomer Service Representative – German Speaking3 days ago Be among the first 25 applicantsFrom our Barcelona office, we are currently looking for a Customer Service Representative for the German-speaking market, to join a leading biotechnology company based in Barcelona.As a Customer Service Representative, you will play a key role as the interface...
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Customer Service Representative – Multilingual
hace 1 semana
Barcelona, España Cross Border Talents A tiempo completoCustomer Service Representative – Multilingual | Remote within Greece + Relocation Support Do you speak one of the languages below? Are you looking for an international career with stability, growth, and the option to work from home in Greece? This is your opportunity! We are hiring Customer Service Representatives for a global customer support team...
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Customer Service Representative Travel Retail
hace 1 semana
barcelona, España Coty A tiempo completoCUSTOMER SERVICES REPRESENTATIVE TRAVEL RETAILLocation: Barcelona, Spain The Customer Service Representative is the first point of contact for customers across multiple markets, delivering exceptional service and resolving inquiries efficiently. This role involves handling a wide range of complex customer issues, delivering exceptional service and resolving...
