Application Manager Servicenow

hace 1 semana


España buscojobs España A tiempo completo

Join our dynamic and international team for ServiceNow that is responsible for our growing global ServiceNow cloud based platform with more than 2,500 users. Be part of our success story, taking ownership and empowering our business to deliver excellence. This unique position combines business consulting, IT, platform responsibility and close collaboration within our global IT department.YOUR TASKSOwnership and continuous improvement of our ServiceNow platform (supporting business and IT processes)Backlog management and requirements analysis for new ServiceNow workflows, project preparation & implementationSteering of ServiceNow related projects as well as Change & Release ManagementMonitoring, troubleshooting and enhancement of integrations to other IT services, e.g. SAP2nd Level support of the platform and coordination of external support and development teamsMaintaining a close relationship with our business key users and stakeholdersDevelopment of user training concepts and documentationContinuous knowledge improvement of ServiceNow related technology, standards, and best practicesYOUR PROFILEUniversity degree in Computer Sciences, Mathematics, Business Administration, or other equivalent educationAt least 3-5 years of relevant experience in IT, e.g. management of enterprise applications in a cloud environment, preferred ServiceNowTechnical knowledge of ServiceNow is a benefit, in particular ITSM, ITOM and CSMYou have a passion for a customer and result driven way of workingKnowledge in support processes (ITIL) and project management methodology (PRINCE2) are another benefitYou prefer a hybrid work model with 2-3 days per week at the office in Hamburg, Pamplona or Madrid and the rest working remotelyExcellent skills in English (German, Spanish or other languages are an additional benefit)YOUR BENEFITSIn addition to the opportunity to make our world a little more sustainable, we offer you:Some offers may vary by locationNordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.Severely disabled applicants and applicants of equal status will be given special consideration in the event of equal suitability. In principle, employment is also possible on a part-time basis.
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