Customer Success Specialist
hace 1 mes
Docplanner es el marketplace líder mundial para médicos y pacientes, que permite reservar y gestionar consultas médicas (modelo SaaS). Somos líderes en 13 países, creando una herramienta para más de 130k médicos activos. Además, 80 millones de pacientes únicos visitan nuestro sitio web. El mes pasado, se reservaron 7,5 millones de visitas médicas en nuestro sitio web. Tenemos 8 oficinas en todo el mundo y nuestro equipo está formado por más de 2000 personas. Está respaldada por los principales fondos de capital riesgo, como Point Nine Capital, Goldman Sachs Private Capital y One Peak Partners, que han recaudado un total de 130 millones de euros hasta la fecha.Nuestra misión es “Hacer la experiencia de la salud más humana”.Doctoralia se fundó en 2007 en España. Nuestro equipo cuenta hoy con más de 300 personas en España.Descripción del empleoEstamos buscando nuevos miembros para nuestro departamento de Customer Success¿Cuáles serán tus responsabilidades?Entender necesidades del cliente y cómo solucionarlas con nuestro producto.Gestionar y solucionar incidencias en coordinación con el equipo de Soporte.Asegurar que el cliente utilice las herramientas/active servicios necesarios para obtener los resultados.Conseguir los objetivos actuales en relación a la activación de servicios/uso herramienta/NPS de la cartera asignada.Recoger feedback de clientes para mejoras del servicio.Persona proactiva, curiosa, persistente y con espíritu de superación.2+ años de experiencia laboral (preferentemente en posiciones de Customer Success o Sales).Valorable experiencia previa en Call Center y/o recepción médica.Excelentes habilidades de comunicación, negociación y autonomía.Capacidad de crear confianza con diferentes niveles de especialistas y gerentes en una organización.Atención al detalle.Orientación al cliente y a consecución de objetivos.Nivel nativo/alto de Español.Información adicionalSalario competitivo y adecuado a tu experiencia.Lo más importante: un equipo increíble que te acogerá y te apoyará en el camino.Día de cumpleaños libre para pasar el día con tus seres queridos.Plan de opciones sobre acciones después de 6 meses trabajando con nosotros.Modalidad híbrida con presencia mínima de 1 día a la semana desde nuestras oficinas de Barcelona.
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Customer Success Specialist
hace 4 semanas
España SiteMinder A tiempo completoAt SiteMinder, we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences, and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Cloud Customer Success Specialist
hace 1 mes
España TD SYNNEX Spain S.L.U. A tiempo completoWe’re TD SYNNEX, a leading IT distributor and solutions aggregator for the IT ecosystem. We’re 23,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services, and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments,...
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Customer Success Specialist
hace 1 mes
España SiteMinder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Customer Success Specialist
hace 1 mes
España SiteMinder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Customer Success Specialist
hace 1 mes
España Cataloxy A tiempo completoOfertas de empleo Customer Success SpecialistPublicada: 08.11.2024. Actual hasta: 25.11.2024¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success!¿Cuáles serán tus responsabilidades?Entender necesidades del cliente y cómo solucionarlas con nuestro producto.Gestionar y solucionar incidencias en coordinación con el equipo de...
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Customer Success Specialist
hace 1 mes
España Blu Selection A tiempo completoThis client of mine belongs to the top 500 business companies in the sectors IT, telecommunications, ecommerce, and financial services. This position is a great opportunity to get involved with a great work environment with a dynamic and young approach with true career opportunities. Your responsibilities and impact as a Customer Success Specialist will...
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Customer Success Associate
hace 2 meses
España ACCS - ARES Customer Care Solutions GmbH A tiempo completoThe fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG). More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans. However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...
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Senior Contract Management Specialist
hace 4 semanas
España Unit4 A tiempo completoWe are seeking a skilled and experienced Senior Contract Management Specialist to join our Customer Success organization. In this key role, you’ll operate as a player-coach, leading the Contracts Management team while handling complex contracts and guiding our Services Sales team in structuring Customer Success services agreements. The ideal candidate will...
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Junior Contract Management Specialist
hace 4 semanas
España UNIT4 NV A tiempo completoJunior Contract Management Specialist - Customer SuccessFull-timeCompany DescriptionWe are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive, and intuitive software that is...
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Junior Contract Management Specialist
hace 4 semanas
España UNIT4 NV A tiempo completoJunior Contract Management Specialist - Customer SuccessFull-timeCompany DescriptionWe are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive, and intuitive software that is...
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Customer Success Specialist
hace 1 mes
España embat.io A tiempo completoEmbat was born to design the best way for medium and large sized enterprises to plan their finances and monitor their cash flow in real time.We are building a financial management platform that allows them to understand what has happened in the past, track what is happening today and forecast the future of their businesses.Our mission is to build a product...
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Junior Contract Management Specialist
hace 3 días
España Unit4 A tiempo completoCompany DescriptionWe are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive, and intuitive software that is changing the way people work. Our solutions empower people and...
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Customer Success Specialist DACH
hace 4 semanas
España CHEP A tiempo completoCustomer Success Specialist DACHApply remote type Hybrid Remote locations Madrid, Community of Madrid, Spain time type Full time posted on Posted 2 Days Ago job requisition id JR19082CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and...
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Customer Success Specialist
hace 1 mes
España DocPlanner A tiempo completoDocplanner es el marketplace líder mundial para médicos y pacientes, que permite reservar y gestionar consultas médicas (modelo SaaS). Somos líderes en 13 países, creando una herramienta para más de 130k médicos activos. Además, 80 millones de pacientes únicos visitan nuestro sitio web. El mes pasado, se reservaron 7,5 millones de visitas médicas...
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Customer Success Specialist
hace 2 semanas
España Mize A tiempo completoHere at Mize, as a genuine people-centric company we believe that a good manager can take you to the next level both professionally and personally.Our mission is to find the best match between the team members, to empower each other, as that’s how we reach our company goals!Mize is a Fintech-travel start-up headquartered in Tel Aviv, with additional...
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Customer Success Specialist with French or German
hace 4 semanas
España Amadeus IT Group A tiempo completoCustomer Success Specialist with French or GermanCustomer Success Specialist with French or GermanApply locations Madrid time type Full time posted on Posted 2 Days Ago time left to apply End Date: December 19, 2024 (18 days left to apply) job requisition id R24057Job TitleCustomer Success Specialist with French or GermanSummary:The Customer Success...
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Customer Success Specialist
hace 1 mes
España DocPlanner A tiempo completoDocplanner es el marketplace líder mundial para médicos y pacientes, que permite reservar y gestionar consultas médicas (modelo SaaS). Somos líderes en 13 países, creando una herramienta para más de 130k médicos activos. Además, 80 millones de pacientes únicos visitan nuestro sitio web. El mes pasado, se reservaron 7,5 millones de visitas médicas...
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Customer Success Specialist with French or German
hace 3 semanas
España Amadeus A tiempo completoCustomer Success Specialist with French or German Customer Success Specialist with French or German Apply locations Madrid time type Full time posted on Posted 2 Days Ago time left to apply End Date: December 19, 2024 (17 days left to apply) job requisition id R24057 Job Title Customer Success Specialist with French or German Summary: The Customer Success...
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Customer Success Specialist
hace 4 semanas
España Docplanner A tiempo completo¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success! ¿Cuáles serán tus responsabilidades? - Entender necesidades del cliente y cómo solucionarlas con nuestro producto. - Gestionar y solucionar incidencias en coordinación con el equipo de Soporte. - Asegurar que el cliente utilice las herramientas/ active servicios...
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Customer Success Specialist
hace 1 mes
España Samaipata A tiempo completoEmbat was born to design the best way for medium and large sized enterprises to plan their finances and monitor their cash flow in real time.We are building a financial management platform that allows them to understand what has happened in the past, track what is happening today and forecast the future of their businesses.Our mission is to build a product...