Customer Operations Manager
hace 6 horas
Make buildings smarter. Make services seamless. Smart Point is a fast-growing prop-tech company redefining how people interact with buildings. Our Smart Locker ecosystem and digital platforms bring together last-mile logistics, everyday services, and amenities — creating seamless, building-centric experiences across residential, office, and hospitality spaces. About the Role We’re looking for a proactive, highly organised Customer Operations Manager to lead and evolve our post-sales experience. You’ll own the client journey from contract signature to daily service — managing delivery, support, and operational processes that scale. This is a hands‑on, cross‑functional role at the heart of our business — blending leadership, customer success, fulfilment, and innovation. Key Responsibilities Customer Success Lead client support, ensuring satisfaction and retention. Act as an escalation point for key accounts. Operations Leadership Manage our ops team across delivery, support, and maintenance. Set goals, workflows, and performance standards. Delivery & Fulfilment Oversee installations, third‑party suppliers, and scheduling to ensure smooth rollouts and service handovers. AI & Automation Drive efficiency by identifying and implementing tools like chatbots, workflow automation, and monitoring platforms. Service Performance Track KPIs, manage vendor SLAs, and continuously improve processes using data and feedback. About You 5–7+ years in operations, delivery, or customer success (ideally in a tech or service‑led environment) Proven team management and supplier coordination experience Comfortable with automation tools and AI‑led innovation Excellent communicator and problem‑solver Experience in SaaS, telecoms, or infrastructure is a plus Why It Matters You’ll be central to how Smart Point delivers value to customers — shaping scalable operations while integrating smart tools into everyday workflows. #J-18808-Ljbffr
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Customer Operations Manager
hace 2 días
carballedo, España Smart Point A tiempo completoMake buildings smarter. Make services seamless. Smart Point is a fast-growing prop-tech company redefining how people interact with buildings. Our Smart Locker ecosystem and digital platforms bring together last-mile logistics, everyday services, and amenities — creating seamless, building-centric experiences across residential, office, and hospitality...
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Customer Operations Lead: AI-Driven Service Delivery
hace 5 horas
Carballedo, España Smart Point A tiempo completoA fast-growing prop-tech company is seeking a proactive Customer Operations Manager to enhance the post-sales experience. In this role, you will manage the entire client journey, ensuring satisfaction and operational efficiency. Responsibilities include leading support, managing teams, overseeing installations, and implementing automation tools. Ideal...
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Facilities Operations Officer
hace 2 semanas
Carballedo, España REVEL | Renting de Coches A tiempo completoHelp build the operational backbone of one of Europe's fastest-growing car companies.About REVEL:¿Está pensando en solicitar este empleo? No se demore, desplácese hacia abajo y envíe su solicitud lo antes posible para no perder la oportunidad.At REVEL, we're revolutionizing how people get their new cars – making it seamless, innovative, and...
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Revenue Operations Specialist
hace 1 semana
Carballedo, España Hubexo A tiempo completoRevOps Manager (Medior) — Continental Europe Desplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados. Madrid (Hybrid) Salary: 40,000-50,000 Euro PA + Benefits Location: Madrid, Spain (minimum 3 days per week in the office) Scope: Spain, Portugal, Austria, Switzerland, and...
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Spare Parts Manager
hace 2 semanas
Carballedo, España Zeekr International A tiempo completoAbout Us Los candidatos deben tomarse el tiempo de leer atentamente todos los elementos de este anuncio de empleo. Por favor, envíen su solicitud sin demora. We are a leading automotive brand dedicated to delivering high-quality vehicles and exceptional customer service. We are seeking a highly motivated Spare Parts Manager to oversee the comprehensive...
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Marketing Operations Specialist
hace 2 semanas
Carballedo, España Bigle A tiempo completoBigle es una empresa líder en el sector Legal Tech, con presencia en Barcelona, Madrid y Bogotá (Colombia). Nuestra misión es transformar la gestión legal y documental de las empresas mediante soluciones tecnológicas avanzadas, ayudando a optimizar la eficiencia, reducir riesgos y garantizar el cumplimiento normativo en sus operaciones legales. Presente...
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Sourcing Manager
hace 5 días
carballedo, España Nuitée A tiempo completoAbout the company A continuación se detalla todo lo que necesita saber sobre lo que implica esta oportunidad, así como lo que se espera de los solicitantes. At Nuitée, we are building the API backbone for the global travel industry. Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API‑first...
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Sales Manager
hace 1 semana
Carballedo, España Morgan Latif | B Corp A tiempo completoMorgan Latif is a specialist leadership search & development consultancy. We help our clients across the Medical & Dental Technology, Packaging, Consumer, E-mobility, and Industrial Technology sectors to deliver on their transformation and diversity goals. Our mission is to combine traditional recruitment and coaching methods with new technology, to provide...
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Carballedo, España FEROKILL A tiempo completoA European pest control group is seeking an experienced Spain Operations Lead to establish a new operation from the ground up in Madrid. This role demands a proven background in pest control and requires local regulatory compliance, initial customer acquisition, and hands-on operational management. The successful candidate will enjoy a performance-based...
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Public Sector Account Manager
hace 1 semana
Carballedo, España Zendr A tiempo completoSalary - €80 – 100k (+ 20% bonus)¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible. A company at the forefront of the open-source intelligence (OSINT) world, that has recently captured some major investment, is looking for a Public Sector Account Manager who can...
