Customer Service for a Medical Device Company in Lisbon

hace 7 días


España Blu Selection A tiempo completo

Your responsibilities and impact as a Customer Service Agent will be:


Taking care of inquiries from customers all about the Omnipod-Product, an Insulin Management System


From responding to inbound calls, being responsible for orders, coordinating product shipment to customers


Providing support and direction to customers, resolve their issues in a timely and empathetic manner


Encouraging customers?'? compliance with product utilization


Skills, experiences and interests you need to succeed in this role:


A native level of German and a good level of English


Enthusiasm about medicine and affinity for providing help


Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative, and working proactively at a fast pace


Excitement about intercultural communication and the expatriate lifestyle


Living in or willing to relocate to Portugal for an international career and life experience


Having a valid Portuguese work permit (required)


What's in it for you:


Type of contract: yearly or6-month contract, renewable


Working hours: full time (40h/week) on rotating shifts (nightshifts included, schedule 24/7)


Salary conditions (*) – 2 options:



Including free accommodation (shared flat, all bills included): 1.230€ gross/month


Excluding accommodation: 1.612€ gross/month



For international candidates:


Reimbursement of your initial flight expenses after contract signing


Airport pick up


Yearly two-way flight ticket back to your home country (within the EU)


Help with paperwork, opening bank account, etc. upon your arrival


Free Portuguese lessons, cooking classes, sports activities and social events organized by the company


Real career opportunities in different career paths


(*) Compensation during the training period if successful (5 days): 90% of regular wages


Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you
What should you expect from living in Lisbon?


A colorful city view and a rich cultural history


Pros of living in a European capital on a budget


Delicious Portuguese cuisine and famous café culture


Friendly people, good vibes, and a happy-go-lucky urban life


Warm climate all year and a sunny beach life next to the Atlantic


A large English-speaking local community and international environment


#J-18808-Ljbffr



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