E-commerce Customer Service Representative in Lisbon

hace 6 días


España Blu Selection A tiempo completo

Do you prefer online shopping over visiting department stores? Are you looking for a job in which you would work with brands from all over the world? Work for bol.com, one of the leading web shops for books, toys, and electronics, located in Lisbon. Whether you want to have an incredible experience abroad, or you are looking to have a kick-start to your career in an innovative environment, this is the opportunity for youYour responsibilities and impact as a customer service agent will be:


Assisting customers who have questions about their shopping cart or are experiencing another problem during their shopping experience, either by phone, e-mail, or chatrooms


Providing smart and calm solutions in situations while paying attention to details


Skills, qualifications and interests you need to succeed in this role:


You are fluent in Dutch or Flemish and have a good command of English


You are energetic and innovative


You are a fast thinker and work proactively


Motivation and teamwork are some of your soft skills


Passion for fashion and trends. Capable of accessorizing and providing styling advice


You have excellent communication skills


You have an intercultural mind and willing to work with many other nationalities


What’s in it for you?


Type of contract: a long-term fixed term contract, renewable every year


Working hours: full time (40h/week) on rotating shifts (depending on the project)


Salary conditions (*) – 2 options:


Including free accommodation (shared flat, all bills included): 1.040€ gross/month


Excluding accommodation: 1.298€ gross/month


For international candidates:


Reimbursement of your initial flight expenses after 3 months


Help in paperwork, opening bank account, etc. upon your arrival


Free Portuguese lessons, cooking classes, sport activities and social events organized by the company


Real career opportunities in different career paths


(*) Compensation during training period if successful (from 1 to 4 weeks): nearly fully paidWhat should you expect from living in Lisbon?


A colourful city view and a rich cultural history


Pros of living in a European capital on a budget


Delicious Portuguese cuisine and famous cafe culture


Friendly people, good vibes and a happy-go-lucky urban life


Warm climate all year and a sunny beach life next to the Atlantic


A large English-speaking local community and international environment


Your Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you
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